Executive Programs Lead

• Own the Americas portfolio of recurring executive-engagement programs and regional supporting capability
• Set strategy, priorities, investments, and success measures for the portfolio
• Lead and develop the regional team responsible for program strategy, operations, and delivery
• Translate enterprise and regional priorities into a focused executive-engagement portfolio
• Build an operating model enabling consistent quality and responsible scale while preserving bespoke judgment
• Ensure priority programs integrate customer context, narrative, speakers, demos, experience, and follow-through
• Partner with Sales leadership and customer-facing teams to connect engagements to customer objectives, decisions, and next steps
• Establish measures covering customer insight, relationship progress, business results, experience quality, and operational health
• Manage regional resources, budget, vendors, and capacity; make tradeoffs and surface risks
• Represent the Americas in global planning and help successful approaches scale across regions
• Collaborate with Sales, Product Marketing, Product, Research, Solutions, Customer Success, Events, and OpenAI executives
• Participate in executive briefings and related preparation, including additional onsite time as needed

• 10+ years of experience building or leading executive programs, customer engagement, enterprise marketing, experience centers, field marketing, or a comparable enterprise capability
• Experience leading and developing a high-performing team with accountability for a visible portfolio
• Experience building or transforming a high-touch customer capability toward a strategic and scalable model
• Strong commercial judgment and credibility with senior Sales leaders, customers, and internal executives
• Ability to connect exceptional executive experiences to meaningful customer and business progress
• Ability to prioritize rigorously, say no constructively, and make difficult resource decisions
• Ability to translate strategy into a working system with clear ownership, strong standards, and reliable execution
• Ability to operate credibly in a fast-moving technical environment
• Ability to build effective partnerships across Product, Research, Marketing, Sales, and customer-facing teams
• Willingness and ability to travel across the Americas and occasionally globally
• Ability to work from the US office three days per week

Demonstrates expertise in leading executive engagement programs and developing high-performing teams while ensuring alignment with customer objectives and business results. Proven ability to translate strategy into operational execution and build effective partnerships across various functions.

• Executive Program Leadership
• Customer Engagement Strategy
• High-Performing Team Development
• Commercial Judgment
• Cross-Functional Collaboration

• Executive Engagement Programs
• Customer Engagement
• Enterprise Marketing
• Field Marketing
• Program Strategy
• Operational Execution
• Budget Management
• Risk Management
• Performance Measurement
• Strategic Planning

• Strong Commercial Judgment
• Effective Prioritization
• Constructive Decision-Making
• Partnership Building
• Credibility with Executives

• Customer Insight
• Business Results
• Experience Quality
• Operational Health
• Sales Leadership
• Customer-Facing Teams
• Global Planning
• Onsite Engagements
• Bespoke Judgment
• Scalable Model