Maintenance Supervisor; Luxury Highrise

Responsibilities

Lead Operations at One of San Francisco’s Premier Residential Communities

At Related, we create exceptional places where people want to live, work, and thrive. Fifteen Fifty is one of San Francisco’s premier residential destinations — a 39-story, 550-residence luxury rental community at the intersection of SoMa, the Mission, and Hayes Valley.

We are seeking a Maintenance Supervisor who can lead day-to-day building operations with confidence, accountability, and a true hospitality-first mindset. This is an opportunity to take ownership of a high-profile residential community with extensive amenities, complex building systems, and a discerning resident population.

From building operations and maintenance to resident service and team leadership, you will play a critical role in protecting the integrity, reputation, and elevated living experience that defines Fifteen Fifty.

Fifteen Fifty | Related

• Hire, train, coach, and supervise the maintenance, janitorial, and concierge teams across both properties
• Lead daily huddles, safety meetings, and performance reviews
• Build a team culture based on accountability, service, and professionalism
• Mentor team members in both technical skills and resident service delivery

• Oversee all maintenance, repairs, and apartment turnovers
• Manage preventive maintenance programs and janitorial schedules
• Conduct regular walkthroughs to ensure compliance and cleanliness
• Track KPIs, forecast inventory needs, and uphold asset and brand standards

• Coordinate 24/7 coverage for urgent issues and emergencies
• Lead vendor communications during after-hours situations
• Remain calm and solution-focused when responding to floods, outages, and escalated service needs

• Resolve escalated service requests with empathy and follow-through
• Oversee move-in orientations and follow-up satisfaction surveys
• Support the concierge and leasing teams in delivering a polished resident experience

• Manage site budgets, approve emergency purchases, and monitor ongoing costs.
• Review vendor contracts, track performance, and recommend upgrades
• Ensure all work meets safety, code, and quality expectations

• Maintain payroll, scheduling, attendance, and training records
• Ensure contractor compliance with building policies and standards
• Develop systems to support onboarding, SOPs, and knowledge sharing

• Work closely with leasing, concierge, and lifestyle teams
• Align on unit readiness, amenity cleanliness, and VIP service coordination
• Represent the site during capital planning, project walkthroughs, and ownership meetings

• Lead projects that improve building systems, service quality, or team operations
• Act as the on-site leader in the absence of the General Manager

The anticipated base salary range for this position is listed below. In addition to a competitive base salary, you will be eligible to receive discretionary bonus incentives and a union benefits package.

Anticipated base salary range: $100,000 - $109,000

• Personalized Health Care:
  Multiple medical, dental, and vision plan options;
  Employee Assistance Program
• Financial Benefits:
  
  Competitive salary and incentive packages; matching 401(k); FSAs and HSA; employer-paid life and AD&D insurance; paid leave & disability programs
• Social Wellness: 19+ days of PTO; mental health counseling & resources; fertility, surrogacy, and adoption assistance; volunteer days and donation matching
• Career Development:
  Learning & training programs; tuition & certification reimbursement; internal advancement opportunities

This is a live-in position with a company-provided residence, placing you at the center of the community you lead.

#RMC

WHO WE ARE LOOKING FOR

• You have 3 to 5 years’ maintenance leadership experience in multi-unit…