Global Transaction Management Director

About The Role

As a CBRE Transaction Management Director, you will lead a dedicated transaction management team supporting a complex, global occupier client. This is a high-visibility leadership position on a strategically important global account — a leadership role, not simply a delivery role. You will own the health of the account’s transaction function across multiple regions, shape how the team operates, and serve as a trusted advisor to both client executives and CBRE leadership.

You will balance three mandates simultaneously: delivering flawless transaction execution, building and developing a high-performing team, and helping design the future-state operating model as the account scales and evolves. In doing so, you will help define how CBRE delivers for one of its most complex clients, build a team that scales with the relationship, and position yourself for broader account and platform leadership.

This hybrid position will be based in San Francisco or Chicago.

• Serve as the senior transaction management point of accountability for the client, coordinating delivery across regions and time zones.
• Partner directly with client stakeholders and CBRE account leadership to align real estate execution with the client’s global strategy.
• Represent CBRE with executive presence in client-facing settings, translating complex real estate decisions into clear business outcomes.

• Lead, coach, and develop a team of transaction professionals, including direct and matrixed reports across regions.
• Own staffing strategy for the account: gearing, capacity planning, role design, hiring, and retention.
• Create an environment where the team operates consistently, shares best practices, and grows into broader responsibility.
• Establish clear escalation paths and reporting lines so the team knows where to go when transactions get difficult.

• Oversee a high volume and variety of transactions across office, industrial, retail, and land, ensuring quality, speed, and client alignment.
• Own the account’s commercial health: fee models, reimbursement, savings tracking, forecasting, and margin performance.
• Accountable for financial review and quality control, ensuring analyses are validated before reaching the client. Interpret complex financial analysis (NPV, IRR, cash flow) and translate it into executive-ready recommendations.
• Maintain critical dates governance across the portfolio, with a standing review rhythm rather than ad hoc tracking.

• Continuously improve the account’s operating model, playbooks, reporting, and technology to raise service quality and efficiency.
• Build KPI, quality‑assurance, and client‑satisfaction frameworks that demonstrate measurable value.
• Identify and solve complex, multi‑regional operational challenges by mobilizing the right resources across CBRE.

• Bachelor’s degree preferred with 8–12 years of relevant transaction or account management experience. Equivalent experience considered in lieu of a degree.
• Active Real Estate Salesperson license (or ability to obtain).
• Demonstrated success leading transaction teams across multiple regions, with direct experience in more than one of the Americas, EMEA, or APAC.

• Proven ability to lead through influence, not just authority, across regions, cultures, and matrixed teams.
• Track record of coaching, developing, and retaining talent.
• Executive presence and the credibility to advise senior client and CBRE stakeholders.
• Regional fluency, with the judgment not to assume one operating approach transfers across markets or cultures.

• Strong command of transaction economics,…