Rental Assistance Program Lead & Community Impact Job San Francisco area,California USA,Management

Hire, train, direct, supervise, develop, evaluate, and performance manage the daily activities of staff and volunteers in accordance with THC policies and directives.
Conduct regularly scheduled meetings, supervisions, and trainings to motivate staff and volunteers for success, promote team building, create professional and technical skill development, and establish and maintain effective working relationships.
Ensure staff are aware of and correctly implement all safety rules and regulations, and all policies and procedures.
Hold staff and volunteers accountable for high levels of performance, team work, and quality customer service.
Provide leadership, vision, and project direction that engender trust and respect.
Participate in the leadership activities of the department’s management team.
Develop and nurture collaborative relationships with government agencies, other non-profit organization and community-based organizations (CBOs), neighborhood groups, elected officials, landlords, and tenants.
Stay abreast of services and programs provided by CBOs and government agencies that may benefit client base.
Develop and implement neighborhood outreach plans to encourage participation in information workshops.
Develop and implement a leadership training program outreach volunteers.
Identify important neighborhood issues and civic events relevant to the client base and then develop/implement campaigns to engage the clients.

Essential Functions

Leadership and Management

Hire, train, direct, supervise, develop, evaluate, and performance manage the daily activities of staff and volunteers in accordance with THC policies and directives.
Conduct regularly scheduled meetings, supervisions, and trainings to motivate staff and volunteers for success, promote team building, create professional and technical skill development, and establish and maintain effective working relationships.
Ensure staff are aware of and correctly implement all safety rules and regulations, and all policies and procedures.
Hold staff and volunteers accountable for high levels of performance, team work, and quality customer service.
Provide leadership, vision, and project direction that engender trust and respect.
Participate in the leadership activities of the department’s management team.
Develop and nurture collaborative relationships with government agencies, other non-profit organization and community-based organizations (CBOs), neighborhood groups, elected officials, landlords, and tenants.
Stay abreast of services and programs provided by CBOs and government agencies that may benefit client base.
Develop and implement neighborhood outreach plans to encourage participation in information workshops.
Develop and implement a leadership training program outreach volunteers.
Identify important neighborhood issues and civic events relevant to the client base and then develop/implement campaigns to engage the clients.

Administration and Operations

Work with the Community Organizing Director to foster program development and achieve targeted objectives and outcomes.
Partner and coordinate with CBOs, government agencies, and other THC departments to meet objectives and ensure comprehensive clients and tenant services.
Respond to all phone messages, client requests, staff requests, and emails as appropriate and in a timely manner.
Attend all meetings as scheduled and participate in meetings as requested.
Represent THC while attending MOHCD or related meetings as directed.
Stay knowledgeable and abreast of MOHCD Rental Assistance policy and procedures and requirements to train staff and effectively advocate on behalf of clients.
Develop and foster collaborative work environments and provide training to ensure all contractual objectives and community…