Sr. Lead Fraud Program Manager

At Early Warning, we’ve powered and protected the U.S. financial system for over thirty years with cutting-edge solutions like Zelle®, Paze®, and so much more. As a trusted name in payments, we partner with thousands of institutions to increase access to financial services and protect transactions for hundreds of millions of consumers and small businesses. Positions located in Scottsdale, San Francisco, Chicago, or New York follow a hybrid work model to allow for a more collaborative working environment.

Candidates responding to this posting must independently possess the eligibility to work in the United States, for any employer, at the date of hire. This position is ineligible for employment Visa sponsorship.

The Sr. Fraud Program Manager is responsible for leading and maturing key components of Paze’s Fraud Program to safeguard customers and protect the integrity of the platform. This role operates at a strategic and executional level — owning large, complex, cross-functional fraud initiatives while influencing enterprise stakeholders across Product, Engineering, Risk, Compliance, Legal, and Operations. The Sr. Lead partners closely with Fraud leadership to translate strategic objectives into scalable program structures, technical requirements, governance, and measurable outcomes.

This position serves as the most senior individual contributor within the Fraud Risk Program function and may mentor other program managers.

• Lead the design, execution, and continuous improvement of major components of the Fraud Risk Program.
• Translate fraud strategy into executable roadmaps, epics, features, and technical requirements.
• Own delivery of large, complex, technology-intensive fraud initiatives spanning multiple interrelated work streams.
• Establish program governance frameworks, operating rhythms, KPIs, reporting mechanisms, and risk controls.
• Proactively monitor fraud performance metrics relative to targets; identify emerging risks and drive mitigation strategies.
• Lead program-level risk identification, issue resolution, and change control across cross-functional teams.
• Partner with Product, Engineering, Architecture, Security, Compliance, and Legal to align fraud risk capabilities with business strategy and roadmap priorities.
• Drive vendor oversight for fraud-related third-party solutions, ensuring performance, compliance, and risk standards are met.
• Develop and formalize fraud risk standards, policies, controls, and documentation aligned to regulatory requirements and industry best practices.
• Influence decision-making at senior leadership levels through data-driven recommendations and executive-ready communication.
• Mentor and provide guidance to other Fraud Risk Program Managers to elevate program delivery practices.
• Support the company’s commitment to enterprise risk management and protection of systems and data integrity.

• Bachelor’s degree in Business, Finance, Computer Science, Risk Management, or related field.
• Typically, 12+ years of experience in banking, payments, fraud risk, or related risk management roles.
• 5+ years of experience leading large, complex, cross-functional fraud or payments programs.
• Demonstrated experience delivering technology-intensive initiatives in partnership with engineering teams.
• Advanced knowledge of fraud risk management tools, controls, governance models, and industry best practices.
• Strong executive communication skills with the ability to influence senior stakeholders.
• Proven ability to operate autonomously in ambiguous, fast-moving environments.
• Strong analytical and problem-solving skills with a data-driven mindset.
• PMP, Agile, Scrum, or equivalent program management certification (or equivalent experience).
• Backgrou…