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Chargeback Strategy Lead: Scale Fraud Ops & Governance

Job in San Francisco, San Francisco County, California, 94199, USA
Listing for: Felix
Full Time position
Listed on 2026-10-06
Job specializations:
  • Management
    Risk Manager/Analyst, Corporate Strategy, Regulatory Compliance Specialist
  • Business
    Risk Manager/Analyst, Corporate Strategy, Financial Compliance, Regulatory Compliance Specialist
Salary/Wage Range or Industry Benchmark: 140000 - 190000 USD Yearly USD 140000.00 190000.00 YEAR
Job Description & How to Apply Below

Felix is seeking a Chargeback Strategy & Operations Lead to own the end-to-end chargeback program, spanning merchant-acquiring and issuer disputes. You will define representations, build scalable playbooks, and drive data-backed improvements with AI-powered solutions, while collaborating across Fraud, Product, Compliance, and external vendors.

You will leverage advanced SQL skills to size risk, influence policy, and ensure regulatory alignment as Felix expands in the LATAM-focused remittance

This role, Chargeback Strategy Lead:
Scale Fraud Ops & Governance at Felix, could be your next move.

We are currently recruiting a Chargeback Strategy Lead:
Scale Fraud Ops & Governance for our team in San Francisco, CA, United States.

This is a genuine position to take on the Chargeback Strategy Lead:
Scale Fraud Ops & Governance role at Felix.

As a Chargeback Strategy Lead:
Scale Fraud Ops & Governance, you will play an important part at Felix in San Francisco, CA, United States.

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