NOC Network Support Analyst

About The Job

Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey.

Network Deployment and Operations Engineer

Contract

$110–$135/hour

Remote

• Provide technical and operational guidance for IP or Optical network deployments to ensure timely and quality project delivery.
• Facilitate technical discussions with cross-functional teams to identify solutions, mitigate risks, and drive innovation.
• Build and execute comprehensive deployment program scopes, schedules, and resource allocations for successful project delivery.
• Define, track, and analyze key performance indicators such as deployment speed, quality, and efficiency to measure program success.
• Manage relationships with vendors and partners to ensure contractual obligations and high-quality service delivery.
• Collaborate with internal stakeholders to ensure alignment and effective communication throughout the project lifecycle.

• Bachelor’s degree in Telecommunications, Computer Science, Engineering, or related field.
• 10+ years of experience in IP or Optical network deployment with a focus on operations and program management.
• Proven track record of delivering IP network infrastructure projects on time and with quality.
• Technical expertise in IP networking protocols, architectures, and technologies.
• Excellent program management, communication, and interpersonal skills.
• Ability to work in a fast-paced environment, prioritizing multiple projects and deadlines.
• Strong analytical and problem-solving skills with experience in data-driven decision making.

• Pursuant to the California Fair Chance Act and related ordinances, qualified applicants will be considered for assignment with arrest and conviction records.

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