Sr. Creative Program Manager, eero Packaging Team

Description

The role of a Sr. Creative Packaging Program Manager is to drive the execution of end‑to‑end printed packaging in support of eero product launches and international expansion. This includes schedule creation and coordination with interdisciplinary teams to ensure packaging artwork is developed and approved on time. In addition to creating the packaging plan, which includes a global work‑back schedule for artwork development in various regions, the role requires management of the creation of technical publications, print‑on‑demand (POD) labels, and product labels under the guidance of legal, compliance, brand, marketing, and leadership.

• Drive cross‑functional stakeholders including marketing, brand, product, legal, compliance, and operations to determine schedule for on‑box packaging and label content for eero programs
• Own and communicate the artwork schedule to the overall hardware program team to ensure the plan is in alignment
• Lead packaging  packaging artwork approval meetings with CEO & CMO
• Develop systems that improve how existing and future packaging & label content is reviewed, approved, & released for production
• Manage Bill of Materials (BOM) change control for packaging materials
• Approve printed mechanical artworks and supplier‑created softproofs to ensure they are production ready and color controlled
• Understand multiple printing processes (offset, flexography, screen printing) and materials to align with creative strategy and lead decisions based on their strengths and limitations
• Participate in worldwide SKU creation and drive solutions on simplifying SKU strategy
• Manage product, legal, and sustainability claims for packaging, as well as substantiation toward those claims in collaboration with internal legal stakeholders
• Manage international packaging partners in China and Vietnam and lead bi‑weekly status meetings

• Experience understanding needs of business and end customers and translating them into right solutions
• Experience working and contributing to project playbooks, building schedules, managing issues/risks, establishing communication plans and stakeholder management
• 8+ years of experience in design/packaging program management, print production, or packaging development
• Experience managing cross‑functional programs with multiple stakeholders (e.g., marketing, legal, compliance, operations, or engineering)
• Experience with print production processes (e.g., offset, flexography, or screen printing) and mechanical artwork approval workflows
• Experience partnering with technical partners for design implementation

• Knowledge of project management tools and methodologies (agile to waterfall)
• Have an available online portfolio

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position.

These include the duties and responsibilities listed above, as well as the ability to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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