Operational Manager SCADA - Denver, Austin, San Francisco

Manager, Operational SCADA

Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please follow the next steps. This role is Manager, Operational SCADA. Department: U.S. Transmission & Grid Interconnection.

Reporting to:
Director, HV and Technical Services.

Location:

Hybrid – Denver, CO | Austin, TX | San Francisco, CA. Work Arrangement:
This position is considered field-based. Remote candidates will also be considered.

The Manager, Operational SCADA is responsible for the operational performance, reliability, and continuous improvement of Supervisory Control and Data Acquisition (SCADA) and communications systems across our North American operating fleet. This role acts as the operational owner for SCADA and communications performance and is responsible for improving system reliability, reducing lost generation associated with communications or telemetry failures, and strengthening operational visibility across utility-scale solar and battery energy storage assets.

Working closely with Operations, Asset Management, Engineering, Construction, Cybersecurity, IT, and external service providers, this role develops operational standards, performance metrics, and strategic initiatives that improve system reliability, operational efficiency, and fleet performance.

• Promote and maintain a strong safety culture across operational technology environments.
• Ensure work is performed in accordance with company procedures, regulatory requirements, and industry best practices.
• Support operational incident investigations and corrective action implementation.
• Lead initiatives to improve SCADA and communications reliability across the operating fleet.
• Identify and resolve recurring telemetry, communications, and control issues impacting plant availability or energy production.
• Establish metrics and reporting processes to track lost generation associated with SCADA or communications failures.
• Conduct root cause investigations and implement corrective actions following major events.
• Analyze fleet performance trends and implement improvements that reduce operational risk and improve efficiency.
• Serve as the operational owner of SCADA systems across the North American fleet.
• Develop and maintain fleet-wide SCADA standards, operating procedures, and support models.
• Monitor system performance and implement reliability improvements.
• Support standardization initiatives for SCADA hardware, software, and communications architectures.
• Develop lifecycle management strategies for operational SCADA infrastructure.
• Oversee performance of communications systems including fiber, cellular, microwave, VPN, routing, switching, and remote access infrastructure.
• Coordinate troubleshooting and restoration during communications outages.
• Identify system vulnerabilities and implement mitigation strategies.
• Support design reviews and operational acceptance of communications systems for new projects.
• Develop and maintain alarm management standards and philosophy across the fleet.
• Improve operational visibility through alarm optimization and monitoring processes.
• Support development of operator response procedures and documentation.
• Partner with Cybersecurity and IT teams to support secure and reliable operational technology environments.
• Support implementation of OT cybersecurity standards, policies, and best practices.
• Assist with operational technology compliance requirements where applicable.
• Manage relationships with SCADA vendors, communications providers, integrators, and service contractors.
• Develop scopes of work and support contractor selection processes.
• Monitor vendor performance and define service level expectations.
• Identify opportunities to reduce external support costs while improving reliability and response times.
• Represent Operations during SCADA and communications turnover from Construction.
• Participate in design reviews, factory acceptance testing,…