Senior Director, Full Stack Product

About Gridware

Gridware is a San Francisco-based technology company dedicated to protecting and enhancing the electrical grid. We pioneered a groundbreaking new class of grid management called active grid response (AGR), focused on monitoring the electrical, physical, and environmental aspects of the grid that affect reliability and safety. Gridware's advanced Active Grid Response platform uses high-precision sensors to detect potential issues early, enabling proactive maintenance and fault mitigation.

This comprehensive approach helps improve safety, reduce outages, and ensure the grid operates efficiently. The company is backed by climate-tech and Silicon Valley investors. For more information, please visit www.

Gridware.io.

Gridware is a full stack product operation building frontier technology for utility customers to stop hazards and outages on the electric grid. As a full stack company, we are not a hardware company, nor a software company, nor a data company, nor a services company – we are all of those together. We design and manufacture hardware, install in the field, manage a fleet of devices across the US and Canada, and run real-time 24/7 continuous monitoring service to ensure a safe and reliable electric grid.

Our customer profiles include utility dispatchers, asset engineers, wildfire mitigation leaders, local and state regulators, utility executives, and field line crews – all who make high-consequence decisions using our platform.

We are on the hunt for a Sr. Director of Full Stack Product who is sincerely motivated by our mission, energized by our operational complexity, and genuinely wants to serve our customer base. A leader who is ready to help us reach the next stage of our growth, building on a base of strong product-market fit and real customer demand. You’ll have a full-breadth horizontal view across everything Gridware ships and be a critical leader in steering the full-stack product direction, partnering closely with cross-functional leaders (hardware, software, field, AI, go-to-market, etc) and the C-Team to help Gridware continue to deliver high-value, industry-changing outcomes.

This leader reports directly to the COO/CPO and leads a team of ~10 and growing (across software product, hardware product, product marketing, and design).

• Lead and develop a high-performing full-stack product team. Provide strategic context, coaching, and cover for our existing diverse and high-performing product team to do their best work while developing them into the next stages of their careers.
• Champion deep, ongoing customer understanding and ensure their problems to solve are reflected in how we prioritize, what we ship, and how we position it. Support your team to conduct thorough research, make regular field visits, inspect data, and participate in critical customer conversations.
• Drive prioritization discipline. Establish shared frameworks for evaluating customer impact, technical feasibility, revenue potential, regulatory requirements, and strategic fit. Make the hard trade-offs visible and facilitate the decisions that resolve them.
• Set the bar for product operations. Build the rituals and artifacts that make product thinking institutional and ensure that product‑led thinking permeates the broader organization.
• Support our go‑to‑market efforts. Support the product marketing team in clarifying and unifying our capabilities to drive measurable customer adoption and commercialization.
• Integrate NPI/NTI from our R&D and Innovation teams into durable products, driving compounding impact. Support the process by which new product ideas and technology advance from R&D into product definition, validation, and go‑to‑market.

• 10 years in PM…