Director, Global Communications and Social Media

Amplitude is the leading AI analytics platform, helping over 4,700 customers—including Atlassian, Burger King, NBCUniversal, Square, and Under Armour—build better products and digital experiences. With powerful AI Agents embedded across our platform, teams can analyze, test, and optimize user experiences faster than ever. Ranked #1 across multiple categories in G2’s Fall 2025 Report, Amplitude is the best‑in‑class solution for product, data, and marketing teams.

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As an organization, we deliver for our customers by living our values. We operate from a place of humility, take ownership of problems and successes, approach challenges with a growth mindset, and put our customers at the center of everything we do.

Amplitude’s Commitment to Diversity Equity & Inclusion (DEI):
Amplitude believes that diversity enables the creation of better products, improves the ability to solve complex problems, and drives more powerful solutions. We strive to create an environment of inclusion—one focused on psychological safety, empathy, and human connection that will allow employees of all backgrounds to thrive.

Amplitude is entering its next phase of growth—where AI, product innovation, and customer impact collide—and we’re looking for a Director of Global Communications to define how that story shows up in the world.

This is a high‑impact, hands‑on leadership role that operates with low bureaucracy and high autonomy, partnering directly with senior executive, product, marketing leaders. Your job: build an innovative, AI‑forward communications engine that shapes perception and turns Amplitude into a must‑follow brand across press, social, and emerging new media channels.

If you love turning complexity into sharp narratives, thrive in fast‑moving environments, and want to push the boundaries of what’s possible at the intersection of AI + comms + social, this role is for you.

• Own and evolve Amplitude’s global communications strategy: set and continually refine the global comms vision across PR, executive communications, AI narrative, and social media. Ensure our story is bold, consistent, and unmistakably Amplitude across regions, channels, and audiences.
• Lead earned media and narrative development: drive PR strategy for product launches, company milestones, customer stories, and market moments. Anticipate news cycles, spot story opportunities, and position Amplitude as a category‑defining leader in AI analytics.
• Build executive and brand thought leadership: partner closely with the CEO and other senior leaders to craft clear POVs on AI and the future of analytics. Turn those into media, social, and other moments that feel human, distinctive, and repeatable.
• Strengthen social media channels: own Amplitude’s global social strategy, including a strong emphasis on executive presence and building social‑first campaigns, creator and partner programs, and repeatable formats that drive relevance, credibility, and conversation.
• Lead AI‑forward communications and experimentation: translate complex AI capabilities into simple, credible narratives. Design and champion AI‑powered workflows across comms and social (e.g., research, drafting, measurement, listening), enabling teams to move faster while maintaining quality, ethics, and brand voice.
• Manage and challenge external partners: oversee U.S. and international PR/social agencies as true extensions of the team. Set clear strategies, goals, and metrics; push for creative, AI‑savvy ideas; and cut anything that doesn’t move the needle.
• Support high‑stakes internal and issues communications: partner with people and exec teams on high‑impact internal moments and issues/crisis communications. Bring calm judgment, clear storytelling, and a bias toward action when it matters most.

• A sharp, confident, AI‑savvy storyteller who can flex from long‑form narratives to punchy social posts without losing voice or clarity.
• Have a fresh, integrated view of the comms function rather than one based on isolated tactics.
• AI‑forward and hands‑on: you actively use AI tools in your own work (writing, research, analysis, social), stay curious about what’s…