Vice President, Innovation

The Innovation Service Line guides clients throughout the innovation journey as they develop and launch new or improved products and services spanning a range of verticals. We help our clients develop the initial idea for a product/service, ensure the fully articulated description of the product/service resonates with consumers, confirm that prototypes of the product/service properly deliver on consumer expectations, and finetune the full mix prior to launch.

This is accomplished using best-in-class services, including idea screening, concept testing, product testing, price and line optimization, package testing and volumetric forecasting.

Pro-active, insightful, and adaptable market research expert who demonstrates an advanced understanding of Ipsos business and their clients’ business, is focused on constant improvement, and displays leadership to their team, co-workers and clients,

Client Business / Relationship Management

• Demonstrates extensive knowledge of Ipsos Innovation & Market Strategy focused products and services (concept testing, forecasting, A&U, segmentation, shopper, insights, brand stretch & positioning), including competitive marketplace offerings, in order to identify and propose potential opportunities with existing and new clients
• Manages and fosters positive ongoing relationship with key contacts (decision making personnel) at client portfolio
• Demonstrates in depth understanding of client’s product, service and strategy and their competitive market in order to build and grow Ipsos credibility and business with client
• Anticipates future needs of clients based upon their issues in order to proactively influence Ipsos Marketing product development and delivery improvements

Team Management and Development

• Directs client service teams (including direct involvement and support) to ensure flawless execution of all market research projects from design to delivery
• Proactively works with cross-functional department managers and client partners to continuously improve process and ensure their understanding and expectations of current and future client needs
• Develops, manages and mentors staff to build client understanding across all disciplines to work process vs. just project orientation, strategic insight and presentation skills

Analysis and Deliverables

• Works with Account Managers to review all proposals, questionnaire execution and presentations to ensure that they are delivering key thinking on business issues
• Presents compelling insights to client in a way that evokes confidence and expertise and translates complicated insights in an actionable way that will be relevant to a broad client audience (including research and marketing/brand)

• Revenue and Profit Management
• Contributes to and actively manages assigned revenue and profit margin

This might be the job for you if you have:

• Demonstrates a strong understanding of consumer technology and financial service trends and research methodologies that best suit these sectors
• Understands specific client’s needs in the context of the broader business issue(s) and is able to design research to address those objectives. We don’t fit clients needs into a methodology, we craft our methodology around client needs
• Can quickly learn, pitch and execute Ipsos capabilities related to concept testing, forecasting, segmentation, A&U, shopper insights, brand positioning and general research execution
• Identifies more effective ways of doing things and works with all levels of the organization to implement efficient procedures with a focus on improving profit margins
• Thinks beyond the numbers to deliver insightful and actionable findings and recommendations that concisely and directly address client issues; pulling in broader marketplace trends/tactics and background knowledge where appropriate
• Develops account plan for a specific area of business (specific clients or specific portions of large accounts) and leads the team in implementation of plan; identifies potential shortfalls and/or new opportunities and is flexible/nimble in creating and revising plan to ensure objectives are met
• Handle a…