Senior Customer Marketing Manager

We are looking for a Sr Customer Marketing Manager to join the BP&C Marketing team at Adobe!

As a Sr Customer Marketing Manager, you will guide the planning and implementation of significant, cross-functional marketing projects. You will act as the link between strategy and action-turning business goals into coordinated briefs. You will promote alignment among creative, media, and product partners and ensure high-quality delivery. This role collaborates with Studio and agency partners to develop impactful creative and channel plans.

The Lead also connects PMM, Product, Media, Regions, Studio, and agencies. Additionally, you will mentor junior team members and help expand standard procedures for marketing management throughout the organization.

• Lead planning and delivery of coordinated promotional initiatives and continuous engagement efforts, ensuring alignment to business priorities and customer insights.
• Develop coordinated marketing briefs that connect strategy, audience, creative, channels, and measurement.
• Partner closely with Brand Studio, Product Marketing, Media, Regional Marketing, and external agencies to bring campaigns to life.
• Coordinate campaign execution, including budget management, timelines, and cross-functional coordination.
• Contribute strategic insights during creative development and assessments, ensuring work is impactful, on brand, and customer-first.
• Monitor and report on campaign performance, applying insights to optimize future programs.
• Mentor junior marketers and contribute to building a strong, coordinated marketing practice across the team.

• Bachelor's degree or equivalent experience.
• 7-10 years of experience in marketing management, campaign management, or coordinated marketing roles.
• Proven ability to lead large, complex marketing initiatives and deliver measurable business impact.
• Strong understanding of coordinated marketing principles across brand, digital, social, media, and content.
• Excellent project and collaborator management skills; able to drive alignment across multiple teams and priorities.
• Strong analytical skills, with the ability to connect insights to action.
• Outstanding communication and presentation skills, with executive presence.

Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $112,000 – $215,100 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.

In California, the pay range for this position is $148,500 – $215,100.

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. Learn more.

Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances.

Colorado:
If this role is open to hiring in Colorado, the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs.

Massachusetts:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.