Program Assistant - CQ​/DSP

Mission Action has been growing rapidly, therefore, we have created a lot of new positions across our different programs and departments. Please consider joining our team to serve the communities.

Mission Action nurtures individual wellness and cultivates collective power among low‑income and immigrant communities to create a more just society. As a multi‑issue, multi‑strategy organization, we work to improve lives on an individual level as well as affect broader social change by engaging in advocacy and community organizing. We work together across programs to address homelessness, lack of affordable housing, and to support immigrant rights in order to meet the complex needs of our communities and collectively address the root causes of suffering and injustice.

To learn more about our organization’s model and impact, we encourage you to watch the following video .

Program Manager

$22‑$25 per hour commensurate with experience. Full‑time, non‑exempt position. Benefits include medical, dental, vision, long‑term disability, life insurance, flexible spending account, commuter benefits, paid holiday, paid sick leave, generous vacation with Summer Recess and Winter Recess, and 401(K) with employer matching.

Mission Action has been growing rapidly, therefore, we have created a lot of new positions in different programs. Please consider joining our team to serve the communities.

Mission Action nurtures individual wellness and cultivates collective power among low‑income and immigrant communities to create a more just society. As a multi‑issue, multi‑strategy organization, we work to improve lives on an individual level as well as affect broader social change by engaging in advocacy and community organizing. We work together across programs to address homelessness, lack of affordable housing, and to support immigrant rights in order to meet the complex needs of our communities and collectively address the root causes of suffering and injustice.

To learn more about our organization’s model and impact, we encourage you to watch the following video .

Casa Quezada is a 52‑unit supportive housing site for formerly homeless individuals with special needs, many of whom have transitioned from our shelter program and who are monolingual Spanish‑speaking immigrants with limited access to other subsidized housing in San‑Francisco. In partnership with the Mission Neighborhood Resource Center, the program provides on‑site clinical and case management services, daily meal service, and community‑building activities to all residents.

Dolores Shelter Program (DSP) has offered assistance to homeless people from this country and others since 1982, fulfilling its mission to target the community in the Mission area. Through the Dolores Shelter Program, we offer a total of 108 shelter beds distributed in 4 sites:
Martha, Maria, Ana, and Jazzie’s Place—The first LGBTQIA Adult Shelter in the country. Our sites operate 365 days a year. Our staff provides direct services as well as referrals to other programs and services. Our greatest challenge is to help our participants break the cycle of homelessness that affects so many people in our city.

• Manage the day‑to‑day administration of the property with a focus on excellent customer service to tenants; be available on‑call evenings and weekends to address emergencies and troubleshoot with staff.
• Assist the Program Manager to develop, maintain, and ensure compliance with all program policies and procedures to ensure a healthy and safe hotel environment and to comply with all relevant legal and funding regulations and requirements.
• Assist the Program Manager in collecting relevant data for government and funders reports and update required reports and disseminating the information as appropriate.
• Collaborate with services staff, DPH, tenant representatives and other DAH staff to ensure a productive team approach to support tenants.
• Be available for grievance meetings, eviction proceedings, interviews, and for emergency responses.
• Perform regular housekeeping…