SOP - Family Shelter Monitor

Position:
Family Shelter Monitor

Mission Action has been growing rapidly, therefore, we have created a lot of new positions across our different programs and departments. Please consider joining our team to serve the communities.

Mission Action nurtures individual wellness and cultivates collective power among low-income and immigrant communities to create a more just society. As a multi-issue, multi-strategy organization, we work to improve lives on an individual level as well as affect broader social change by engaging in advocacy and community organizing. We work together across programs to address homelessness, lack of affordable housing, and to support immigrant rights in order to meet the complex needs of our communities and collectively address the root causes of suffering and injustice.

To learn more about our organization's model and impact, we encourage you to watch the following video .

Buena Vista Horace Mann Family Emergency Shelter (BVHM FES)

Program Manager

$23.25 per hour, Full-time (weekend and overnight availability mandatory). Benefits include medical, dental, vision, long-term disability, life insurance, flexible spending account, commuter benefits, paid holiday, paid sick leave, generous vacation with Summer Recess and Winter Recess, and 401(K) with employer matching.

Positions open until filled

Mission Action has been growing rapidly, therefore, we have created a lot of new positions in different programs. Please consider joining our team to serve the communities.

Mission Action nurtures individual wellness and cultivates collective power among low-income and immigrant communities to create a more just society. As a multi-issue, multi-strategy organization, we work to improve lives on an individual level as well as affect broader social change by engaging in advocacy and community organizing. We work together across programs to address homelessness, lack of affordable housing, and to support immigrant rights in order to meet the complex needs of our communities and collectively address the root causes of suffering and injustice.

To learn more about our organization's model and impact, we encourage you to watch the following video.

Under the supervision of the BVHM FES Program Manager and the Director of Operations, Shelter Monitors are responsible for the operation and security of the shelter site and the supervision of the shelter youth and families. We are currently seeking both full‑time and part‑time monitors. The shelter will operate 7 days per week, 365 days a year, and staff work one of two shifts: 5:30 p.m. to 1 a.m. or 1 a.m. to 7:30 a.m. between Monday‑Friday and 5:30 p.m. to 2:30 a.m. or 2:30 a.m. to 10:30 a.m. on weekends.

Available shifts may vary and hours may range between 18‑40 hours per week.

• Ensures the safety and security of shelter site and responds to emergency situations, as needed
• Consistently enforces all shelter policies for staff and youth and family participants
• Understands and is able to explain shelter rules and grievance policies
• Makes regular reports to shelter management using daily logs, forms, e‑mail, and phone calls; provides pertinent shelter data to for contract and grant reports
• Reports issues requiring repairs and maintenance to Director of Operations
• Facilitates daily check‑in and check‑out of guests from the shelter
• Mediates and de‑escales conflicts
• Completes mandated reporter training and certification and report instances of child abuse/neglect as needed
• Remains awake and alert during assigned shifts, and ensures that other night staff are also doing so
• Participate in fundraising and organizing efforts as needed
• Attend organizational and departmental meetings, trainings, and activities.
• Maintain professional attitude and work ethic
• Comply with Mission Action policies and procedures, and laws pertaining to the operation of Mission Action
• Perform other duties as assigned

• Strong commitment to serving low‑income and underserved communities, with an ability to relate to and communicate with a broad range of clients…