Rental Subsidy Supervisor (Bilingual in Spanish

Job Summary

This position is also integrated with the SRO Families United Collaborative(SROFUC). The SROFUCis a multiracial, multilingual collaboration of 5 community-based organizations (based in Chinatown, the Mission, the Tenderloin, and South of Market) that share the common goals of organizing and empowering families living in Single Room Occupancy (SRO) hotels to defend their rights, improve conditions in their buildings, access services, and seek decent housing.

This position will work with representatives of those 5 community-based organizations(CBOs), on executing and delivering performance goalsestablishedby CCDC. Provide guidance and communication to each representativemonthly,and,asrequiredto maintain a high level of performance. This position willcollect and review monthly performance data from the 5 CBOs, and whilerepresentingCCDC,submitcollected quarterly data to funders, and present annually during programmatic auditing.

This is a position integrated with the CCDC SRO Families Rental Subsidy Program(Rental Subsidy, or program).The Rental Subsidy programawards selectedSROfamilies(Clients) with along-termdeep subsidy to coverthe rent in a private market rental in San Francisco.

Theclientsare required topay at least 30% of their gross income towards rent, plus any expenses not included in therental’sbase rent, such as utilities.

The program has 3 subsidy organizers(RSOs) and one project coordinator(PC).This position wouldsupervise,guideand mentor those positions.

TheRSOsassisttheclientswith routine and interim income recertifications, communication with landlords, agents, and or property managers,as well as organizing families for events, trainings, or general advocacyat varied civic engagement opportunities.

Status: Full-time, Nonexempt, Regular

Location: Chinatown neighborhood, San Francisco

Hours: Monday through Friday, 9:00 a.m.

- 5:30 p.m., plus some weekend and night hours; must be flexible

Salary: $38.82 - $40.00 per hour;
Comprehensive benefits

A private non-profit founded in 1977, Chinatown Community Development Center believes in a comprehensive vision of community. We own and/or manage approximately 36 affordable housing buildings serving over 4,500 low-income seniors, single adults, formerly homeless adults, and families of diverse ethnic and cultural backgrounds in San Francisco’s Chinatown, Tenderloin, Western Addition, and Polk Gulch neighborhoods. We also build housing, develop grassroots leadership, and engage low-income residents and youth.

Our employees are passionate about the mission; thrive in a family organizational culture; and embody values of empowerment, teamwork, and compassion. Chinatown CDC serves a diverse population and is committed to hiring practices that provide culturally competent services. We encourage people of color to apply.

• Providesupervisionand onboardingtrainingtoRSOs and Project Coordinator.
• Work with the Community Coalition Manager(CCM) to leadthe implementation of the Rental Subsidy Program,from pre-application to post-application, and collaborate with the CCDC's cross-departmental teams (i.e., Compliance and Fiscal).
• Support the CCMin providing guidance and support to SROFUC members to achieve annual work outcomes and program goals.
• Promote civic engagement dialogues in the low-income community and assist in achieving objectives for civic engagement efforts.

• Supervise, train, support and oversee the work of supervised staff in job duties.
• Conduct annual performance reviews and develop work goals for staff supervised.
• Recruit, interview, and hire for vacancies in directly supervised positions.

• Execute and assist team members with educational workshops and outreach to families living in SROs about the rental subsidy and the various available housing voucher programs.
• Review and support RSOs and PCs throughout the process of applying for rental subsidies or other housing opportunities, i.e., conducting family…