Development Assistant

Our mission is to help low-income families and families experiencing homelessness strengthen family bonds by achieving stable housing and financial independence. Since 1971, Raphael House has been at the forefront of providing homeless and low-income families in the San Francisco Bay Area the personalized, family-centred solutions they need to build brighter futures. Raphael House is community-supported and receives private and government funding.

More than 85% of all Raphael House families go on to achieve long-term housing and financial stability.

Raphael House’s private funding model is supported by a development team that engages individual, corporate, and community donors and volunteers, and plans several fundraising events throughout the year. Diverse, caring, and creative, Raphael House’s staff are skilled thinkers and problem solvers, and they’re always willing to roll up their sleeves to get the job done. Raphael House employees are inspired by the organization’s mission both professionally and personally, and each is developed as a collaborative leader and crucial contributor to strengthening families in the community.

Through their work, Raphael House isable to consistently deliver unmatched results: 85% of all Raphael House families go on to achieve long term stable housing and financial independence.

The Development Assistant supports the fundraising activities of the Development Department by providing a broad range of administrative support, including assisting with administering the organization’s donor database (Raiser’s Edge NXT), managing gift processing and donor acknowledgements, maintaining data quality of the fundraising database, and producing standard reports. They also work closely with the Leadership Giving Manager, Corporate Philanthropy and Events Manager,, and Marketing Specialist to engage volunteers and sponsors, fundraise, and share stories about our mission.

Raphael House employs a strategic, relationship-based, fundraising model that is highly collaborative, results-oriented, and fast-moving. The position reports to the Development Director of Development and is part of a team of five development professionals in San Francisco that raises over $4,000,000 per year and collaborates closely with program staff, the Senior Management Team, and the Board of Directors.

• Process gifts, enter data, and run reports using Raiser’s Edge NXT
• Process timely donor acknowledgements, stewardship, and recognition, including assigning tasks to team members in RE NXT as needed
• Ensure timely monthly revenue reconciliation with Accounting department
• Manage recurring data health projects and maintaining accuracy of records, including maintaining files and organization
• Assist in identifying in-kind needs in collaboration with Raphael House staff and coordinate with corporate and community members who wish to donate. Process acknowledgments for their in-kind gifts
• In collaboration with program staff, assist with group volunteer events as needed
• Support with volunteer recruitment, projects, and onsite supervision at Children’s Program Special Events as needed
• Assist with scheduling and maintaining Raphael House volunteer calendar
• Ensure that volunteers are added to RE NXT and all data pertaining to volunteer activities is collected monthly
• Assist with volunteer acknowledgment efforts

• Schedules and manages the coordination of donor visits and tours
• Assist with shelter tours and general questions about our programs from donors and visitors as needed
• Assist with team outreach and communication to donors

• Support the annual Gala event and other events throughout the year, including event database management, administration, set-up and break-down, and post-event wrap-up details
• Attend meetings and coordinate with Gala Committee on planning and logistics
• Collect data from event sponsors, including logos, ads, and payments for sponsor ships
• Manage data entry of Gala event auction items and ticket sales
• Support with registering guests, generating reports, and reconciling event data

• Keep Development team meeting minutes, prepare…