Rental Subsidy Organizer - SRO Families; Biliterate in Chinese or Spanish; Temporary

Job Summary

This is a position integrated with the SRO Families United Collaborative. The SRO Families United is a multiracial, multilingual collaboration of five (5) community-based organizations (based in Chinatown, the Mission, the Tenderloin, and South of Market) that share the common goals of organizing and empowering families living in Single Room Occupancy (SRO) hotels to both understand and defend their rights, advocate for improved conditions in their buildings, increase access to essential services, and seek safe and decent housing.

The Rental Subsidy Organizer position works with the Chinatown SRO families whose children eighteen (18) years of age and younger living in SROs, in receiving information, services and access to safe and decent housing. The Rental Subsidy Organizer (RSO) provides administrative assistance, information resources and guidance to families throughout the application process as well as housing search support until families move to the rental unit.

The RSO organizes families and advocates for the continuation of the rental subsidy and housing voucher programs.

Full-time, Nonexempt, Temporary (anticipated through 2031)

Chinatown neighborhood, San Francisco

Monday through Friday, 9:00 a.m.

- 5:30 p.m., plus some weekend and night hours; must be flexible

$29.00 - $31.00 per hour;
Comprehensive benefits

A private non-profit founded in 1977, Chinatown Community Development Center believes in a comprehensive vision of community. We own and/or manage approximately 36 affordable housing buildings serving over 4,500 low‑income seniors, single adults, formerly homeless adults, and families of diverse ethnic and cultural backgrounds in San Francisco’s Chinatown, Tenderloin, Western Addition, and Polk Gulch neighborhoods. We also build housing, develop grassroots leadership, and engage low‑income residents and youth.

Our employees are passionate about the mission; thrive in a family organizational culture; and embody values of empowerment, teamwork, and compassion. Chinatown CDC serves a diverse population and is committed to hiring practices that provide culturally competent services. We encourage people of color to apply.

Essential Functions

• Create curriculum and conduct educational workshops and outreach to families living in SRO about the rental subsidy and the various housing voucher programs.
• Coordinate the communication between SRO families, the Chinatown SRO Families United Collaborative, CCDC SRO Families Rental Subsidy program, SF Housing Authority, and the property owners/management of subsidized units.
• Provide administrative support and case management to families before, during and after the application process of the rental subsidy or the housing voucher program.
• Organize families and advocate for the extension and expansion of the rental subsidy and the housing voucher programs.
• Provide support and assistance to subsidy families to apply to DAHLIA BMR unit screenings and/or to help selected families for BMRs with applications and move in requirements.
• Maintain and track families' records of affordable housing of the completion of the applications through DAHLIA.
• Produce and maintain records of communication with the various departments, agencies, and other stakeholders.
• Maintain adequate records of funds utilized benefiting families throughout the programs’ processes.

Job Responsibilities

• Conduct outreach and education efforts to SRO families about the rental subsidy program and the housing choice voucher program including disseminate subsidized housing information and opportunities (including translation of relevant information) to families.
• Develop and coordinate the outreach and communication workplan and…