Lead Tenant Rights Counselor

Job Announcement Lead Tenant Rights Counselor

Position: Lead Tenant Rights Counselor

Reports to: MSROC Program Manager

Compensation:** ** $25/hr Full-Time, commensurate with experience. Benefits include medical, dental, vision, long-term disability, life insurance, flexible spending account, commuter benefits, paid holiday, paid sick leave, generous vacation with Summer Recess and Winter Recess, and 401(K) with employer matching.

About the Organization:

Mission Action has been growing rapidly, therefore, we have created a lot of new positions in different programs. Please consider joining our team to serve the communities.

Founded in 1982, Mission Action, formerly known as Dolores Street Community Services (DSCS), is a multi-issue, multi-strategy nonprofit organization, with almost 150 employees and an annual budget of $14.5 million, based in San Francisco's Mission District. Our mission is to nurture individual wellness and cultivate collective power among low-income and immigrant communities to create a more just society. We provide direct services to meet immediate needs, as well as affect broader change by engaging in advocacy and community organizing, working on a wide range of issues-from homelessness, to housing, to immigration, to employment.

We believe deeply that these issues are interconnected, and that they must be addressed in solidarity to create a more just society. To learn more about our organization’s model and impact, we encourage you to watch the following video.

The Mission SRO Collaborative (MSROC), a partnership with Lyon Martin Health Services/ Women's Community Clinic, the Mission Neighborhood Resource Center, and the San Francisco Anti-Displacement Coalition (SFADC), organizes with SRO (Single Room Occupancy) hotel tenants throughout the Mission to protect SRO housing stock, improve living conditions, and fight for housing justice.

Mission Action seeks a Full-Time Tenant Rights Counselor to provide counseling to low-income tenants across the city with issues involving their tenant rights and housing justice. This counselor will carry a caseload of tenants, prepare formal documents to assist tenants in on-going conversations with property owners/landlords, perform informative workshops, conduct outreach on an as-needed basis, and other duties, as assigned. This position will work as part of the MSROC team and represent the agency in some citywide collaboratives and coalitions.

• Plan and perform intake on and provide housing counseling to low-income tenants (including monolingual. Spanish-speaking) by assessing housing problems, answering questions, and providing relevant

• Monitor and keep track of program deliverables.

• Provide warm referrals to other programs for financial assistance, counseling, or other supportive services based on the tenants'/clients' individual

• Advocate for families and individuals by coordinating with outside agencies in regard to code enforcement and general eviction prevention support in an effort to help tenants housing stability.

• Coordinate and facilitate educational Know-Your-Rights workshops, leadership development programs, and peer-to-peer outreach and preventive

• Participate in advocacy and organizing campaigns related to housing justice, including organizing tenants to choose winnable goals, and strategize to win concrete

• Represent MSROC in housing rights coalitions and coordinate collaborative work with other participating organizations and other coalitions that work in related

• Ensure information regarding a client's housing situation is updated in the database in a timely manner, and all supporting documents are filed in accordance with Mission Action's policies and procedures.

• Plan and ensure tenant…