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QA Lead/Quality Engineering Manager
Job in
San Francisco, San Francisco County, California, 94199, USA
Listed on 2026-10-02
Listing for:
Upstream
Full Time
position Listed on 2026-10-02
Job specializations:
-
Quality Assurance - QA/QC
IT QA Tester / Automation -
IT/Tech
IT QA Tester / Automation
Job Description & How to Apply Below
About
The Role
We are looking for a QA Lead / Quality Engineering Manager to own and elevate testing across all of our delivery teams. You will set the quality strategy, build and mentor a team of testers, and embed automation, CI/CD-driven testing, and agile quality practices into how we ship. You will be the person who translates technical risk into clear business impact and who makes confident, data-informed release decisions.
This is a hands-on leadership role: equal parts strategy, coaching, and deep technical craft. It is fully remote.
Key Responsibilities- Own the overall QA strategy for quality across multiple delivery streams, aligning testing strategy with product and business goals.
- Lead, coach, and mentor a team of QA engineers, building a collaborative, high-trust quality culture across delivery teams.
- Design and maintain test automation frameworks and expand automated coverage across UI, API, and performance layers.
- Embed quality gates into CI/CD pipelines so defects are caught early and releases stay predictable.
- Shift quality left, early in the SDLC — anticipate blockers, prevent defects at the source, and drive continuous process improvement.
- Make and communicate release readiness using data and metrics such as defect leakage, test coverage, and escape rate.
- Translate technical risk into clear business impact for stakeholders, developers, and clients.
- Champion agile testing practices within cross-functional squads and resolve conflicts smoothly.
- Education: Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.
- Experience: 8 to 12 years in software quality assurance, with at least 4 years managing or leading QA for multiple delivery streams.
- Technical skills: Hands-on mastery of automation tools (Selenium, Playwright, Cypress), API testing (Postman, Rest Assured), and performance tools (JMeter, k6).
- CI/CD:
Strong working knowledge of CI/CD pipelines and modern Dev Ops practices for testing. - Methodology: Deep experience within agile / Scrum delivery environments.
- Industry-recognised credentials such as ISTQB Advanced/Expert, Agile Testing, or PMP.
- Experience leading QA for consultancy or multi-client delivery environments.
- Exposure to , Google Cloud, or Hub Spot ecosystems is an advantage.
- Strategic vision: Sees the big picture of product quality and aligns testing strategy with business goals.
- Strong communication: Translates complex technical risks into clear business impact for stakeholders and developers.
- Proactive mindset: Anticipates blockers, prevents defects early in the SDLC, and drives continuous improvement.
- Leadership & empathy: Mentors testers, builds a collaborative culture with delivery teams, and resolves conflicts smoothly.
- Analytical thinking: Uses data and metrics (defect leakage, test coverage) to make smart release decisions.
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