Backwaiter​/Busser​/Host​/Food Runner

Copra offers part‑time roles for Host, Food Runner and Backwaiter/Busser. The schedule includes Saturday mornings, Sunday mornings, weekend evenings and occasional weeknight shifts. Detailed descriptions of the positions are provided below.

At the heart of our endeavor lies a commitment to honesty and integrity, reflected not only in the sourcing of our ingredients but also in the warm, genuine service provided by our team. We are dedicated to creating memorable dining experiences that celebrate the essence of India’s food culture. We unite people through the celebration of a remarkable cuisine, fostering genuine human connections over a shared love for soulful food, wine and spirits.

• Respect: regard for feelings, rights, traditions & efforts of others
• Right Intentions: a mental commitment to act with good will and compassion
• Integrity: being honest; having a strong set of moral and ethical principles that are consistently followed
• Inclusivity: equal access to opportunities and resources
• Professionalism: conducting oneself with responsibility, integrity, accountability, and excellence
• Authenticity: being genuine, real
• Empathy: understanding, being aware of and sensitive to, and vicariously experiencing the feelings, thoughts, and experience of another

• Critical Thinking: the process of analyzing and evaluating information to make a judgment
• Congruent Communication: consistency between actions and words
• Unwavering Standards: uncompromising quality, consistency and authenticity
• Curiosity: a strong desire to know and learn

The Brunch Host is responsible for controlling the flow of seating in the restaurant in a way that maximizes covers without compromising service. This role is also responsible for recognizing repeat guests, anticipating guest needs, setting realistic expectations for wait times and easing guest frustrations should expectations not be met. This job description reflects the general level and nature of the job.

It is not intended to be all inclusive.

• Possess a deep understanding of the flow of service and how seating affects all other aspects of the restaurant
• Keep track of reservations, the waitlist and updating table status
• Use a reservation and seating software to manage guest flow
• Keep a pulse on the status of the restaurant as a whole during service to make the best decisions possible regarding wait times and seating
• Extend a genuine welcome and good‑bye to all Ettan + Copra + Eylan guests
• Be knowledgeable about Ettan + Copra + Eylan food, drink and services as a main point of contact for guests
• Communicate with floor staff about necessary table arrangements before and during service
• Have a keen eye on and take action to ensure the cleanliness and orderliness of the host area and restaurant in general
• Communicate special guest requests, VIPs or celebrations to servers and BOH & FOH management
• Keep the kitchen aware of big pushes or delays in seating throughout the night
• Learn how to ring orders and close checks in Toast
• Communicate with management and log in guest profile any disappointed guest experiences or special praise for their Ettan + Copra + Eylan experience
• Keep a calm and kind demeanor under pressure
• Lead the host team in planning the floor, updating table status, preparing menus, communicating to service staff and preparing all areas for service

• Assist with preparing the floor for service, organizing and cleaning
• Support service when time allows by bussing tables or running checks

• Must be authorized to work in the United States
• Current Food Handler and Unlawful Harassment training certificates
• Possess a genuine love of hospitality and guest service
• Maintain composure under pressure with quickly changing priorities
• Be comfortable with delegating and leading

Department: FOH Position
Status:
Part time
Classification:
Non Exempt

Reports To:

General Manager, Floor Manager

The Runner works in collaboration with the expeditor and floor staff to keep up a…