Event Crew

Hornblower Group is a global leader in experiences and transportation. Spanning a 100‑year history, Hornblower Group’s portfolio of international offerings includes water‑based experiences (dining and sightseeing cruises), land‑based experiences (walking and food tours) and ferry and transportation services. City Experiences, Hornblower Group’s premier experience division, offers land‑ and water‑based experiences as well as ferry and transportation services. Hornblower Group’s subsidiaries include Hornblower Marine, which provides vessel outhaul and maintenance services at Bridgeport Boatworks in Bridgeport, Connecticut, and Seaward Services, Inc.,

a marine services company specializing in the operation, maintenance and repair of government and privately owned vessels. Additionally, Anchor Operating System, LLC, a Hornblower Group subsidiary and independent entity, provides reservation, ticketing and website integration services for clients in the transportation, tourism and entertainment industries. Today, Hornblower Group’s global portfolio covers over 10 countries, over 50 U.S. cities and serves more than 20 million guests annually.

Headquartered in Orlando, Florida, Hornblower Group’s additional corporate offices reside in San Francisco, California;
Boston, Massachusetts;
Chicago, Illinois;
London, United Kingdom;
New York, New York;
Dublin, Ireland; and across Ontario, Canada. For more information, visit

The Event Crew aids the team in the prompt delivery and removal of food and beverage items, is hospitable and cordial to guests and coworkers, acts safely and responsibly, and is knowledgeable about the vessel and the skyline. The Event Crew will personally contribute to the amazing guest experience, be favorably viewed by supervisors and peers, and be swift and efficient in the execution of their assigned duties.

Please note this is a seasonal/contract position.

• Competitive Wage
• Retention Bonus - up to $500.00!
• Complimentary Cruise Tickets & Uniforms
• Crew Recognition Awards
• Complimentary Meals
• Crew Referral Program - up to $200.00 per referral
• Crew Events
• Paid Training

• Provide amazing hospitality to guests and coworkers as prescribed in our RESPECT Service System
• Provide guests with water, coffee/tea, and bread service throughout the meal
• Polish plates, cutleries, and glasses
• Assist bartender polishing bar glasses when required
• Assist the kitchen staff on expediting food orders when required
• Deliver plated food orders on the table
• Prepare dressing, condiments, butter, and bread warmer
• Bus used and unneeded dishes and glassware from guests’ tables to kitchen
• Set up and maintain buffets so they are appealing to the guest
• Maintain the cleanliness and safety of all common areas and service stations; clean up spilled food, drink, and broken dishes, and remove empty bottles and trash
• Set up and break down dining room/event room, and service stations as prescribed; this requires movement of dining cabin furniture
• Clean the dining room areas in between events, including vacuuming, sweeping and mopping
• Light housekeeping (dust and wipe ceiling, mirrors, windows and ledges and railings)
• Maintain the cleanliness and sanitation of washrooms, serveries, dining cabin and service stations
• Assists with food plating and buffet service when required
• Provide information to guests including menu descriptions, order of service, entertainment options, cruise route and points of interest
• Executes all opening and closing activities which include stocking, replenishing, wiping, sweeping and other duties as required to maintain an appealing, hygienic, healthy and safe environment for staff and guests in their designated work areas. Including the completion of all daily & weekly checklists.
• Counts money in cash drawers at the beginning of shift (sorts, counts currency and coins) to ensure that amounts are correct and that change amounts are adequate.
• Responsible for all sales transactions from selling food and beverage items to cash reconciling in an accurate and timely fashion.
• Rotates food and beverage products by practicing first in and first out procedures.
• Checks I.D. on any…