Stock Specialist, San Francisco

Overview

The Team: The Hermès San Francisco Boutique opened in 1987 and focuses on providing extraordinary service to clients as a part of the Western Region. This position will report to the Operations Director and will work collaboratively with the sales team and selling support teams to support the client experience in a fast-paced, luxury environment.

The Opportunity: The Stock Specialist will be responsible for organizing stockrooms, putting away new deliveries daily, retrieving items for the sales team during peak season, and maintaining clean, neat, and organized stockrooms. This position will work closely with the Operations team, supporting the boutique in reaching its targets with a goal to deliver extraordinary Client experience.

About the Role:

• Provide excellent service by quickly locating merchandise and retrieving additional sizes, colors and options.
• Deliver and move product between floors as needed for clients, associates, or back-stocking.
• Engages customers with a friendly and warm attitude. Provides exceptional service to all clients.
• Ensure all merchandise is stored and replenished on each sales floor in an efficient and precise manner.
• Work, in tandem with IC team, to reticket merchandise returns daily and quickly return to floor or stock.
• Participate in store inventory, cycle counts, and manual counts.
• Works across multiple floors and product category areas to support client and sales team requests.
• Maintain a clean and organized sales floor and stock room that meets both visual and operational standards.
• Assist selling team with stock and size questions as needed.
• Organize stock to optimize stock and inventory workflow, space utilization, and sales objectives in the store.
• Complete operational tasks related to inventory, transfers, and other tasks as assigned.
• Demonstrate flexibility and adaptability to support the needs of the business.
• Support the shipping and receiving team with daily new receipts by placing incoming stock in the appropriate stockrooms following the established standards.
• Support with other operational duties as needed.
• All other duties as assigned by the supervisor.

Supervisory Responsibility: NO

Budget Responsibility: NO

Decision Making Responsibility: NO

About You:

• Professional who is detailed oriented with a sense of urgency
• Support an environment of teamwork, trust, and collaboration
• Communication skills must be strong, and approach must be gracious and warm
• Demonstrate adaptability and flexibility in scheduling to meet needs of the business
• Proficient with POS systems and Microsoft Office Suite, Outlook and Excel
• Ability to work a flexible schedule according to the needs of the business
• Ability to lift up to 50 pounds without assistance

The hourly range for this position is $22.31 - $24.65. Actual rates are determined based on the job, location, and individual experience.

Hermès is proud to offer a variety of benefits to support the needs of our employees and their families, including:

• Commission and bonus incentives based on sales performance
• Medical, Dental, Vision
• Life Insurance and Disability
• Paid time off (18 DDO's, 12 company holidays, 2 wellbeing days, and sick & safe time)
• Paid Parental Leave and Transition Time
• 401(k) and Roth Retirement Plan with company matching and profit sharing
• Various voluntary benefits (e.g., flexible spending accounts, fitness reimbursement, voluntary life insurance)
• Product discount and EAP resources
• Access to Calm App, Health Advocate, Family Building Support, and more!

We are looking for a candidate that has a combination of the above attributes and can perform the key functions of the role with or without reasonable accommodations.

About Hermès Hermès is an independent, family-owned French house that employees nearly 25,185 people worldwide. Driven by its permanent entrepreneurial spirit and consistently high standards, Hermès cultivates the freedom and autonomy of each individual through responsible management. The company perpetuates the transmission of exceptional know-how through strong territorial anchoring that respects people and resources. Hermès operates a global network with 310 stores in 49 countries and more than 15,000 employees worldwide.

Hermès is committed to sustainable development and corporate social responsibility, rooted in values of diversity, inclusion and family.