Interim Floor Supervisor - Cole Valley

Luke's Local is an independently-owned grocery business that provides food from local family farms, butchers, ranchers, and food makers. Luke's sincerely sources great food made with integrity, and is passionate about making grocery shopping an inspiring experience for Bay Area communities. We operate three vibrant brick and mortar markets - one on Cole and Parnassus in the heart of Cole Valley, a second in Cow Hollow on Union St, a third on Green Street in North Beach and a fourth in the Inner Sunset on 9th St!

As a company, we are constantly striving to create an environment that fosters equity, inclusion, and nourishment for our customers and team members alike. Our hope is to make it possible for anyone to bring the spirit of discovery, creativity, and joy into their kitchens. We hope you’ll join us.

As Floor Supervisor, you will support the Store Manager and Assistant Store Manager in maintaining smooth and efficient floor operations. Your job will consist of having your hand in all aspects of store operations, from stocking produce and grocery shelves to barista/deli support, to cheese production, to cashiering, to team leadership. We encourage a team mentality at Luke’s and as such, all staff often assist each other based on the demands of the day.

Having a positive attitude, a team mentality and an eagerness to learn is a must.

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Store Leadership

• Work closely with the Store Manager and Assistant Store Manager to lead the store team as a strong, cohesive leadership group
• Respond to challenging situations positively and professionally, always with a solution-oriented mindset
• Demonstrate consistent work attendance
• Communicate and collaborate with co-workers, supervisors, subordinates, and/or outside contacts in a timely and appropriate manner
• Complete goals on time, meeting established deadlines
• Maintain regular presence on the floor to ensure all store departments are supported when needed, including:
• Oversee excellent customer service
• Distribute work evenly among all staff
• Train staff in coordination with Shift Leadership and under the direction of Store Manager and Assistant Store Manager
• Maintaining a positive environment for all staff, ensuring all staff are always treated fairly
• Oversee accurate tracking and reporting of waste
• Perform EOD cash count as needed
• Participate in mandatory quarterly store-wide inventory counts
• Maintenance
• Facilitate communication from floor teams to Store Leadership about any supplies and equipment needs, as well as any necessary repairs or other maintenance work
• Keeping a clean and consolidated walk-in and pantry
• Ensure everything is labeled correctly for customers as well as to stay within health code regulations
• Ensure food safety standards are being met at all times
• Audit cleaning service to ensure scope is being covered
• Creative thinker
• Eagerness to learn
• High standard of cleanliness
• Friendly, team-player
• Good work ethic

Supervisory responsibilities

• Manage and oversee the professional development of Cashiers and Cashier Shift Leads
• Work with Assistant Store Manager and Store Manager to supervise and oversee the professional development of all floor staff

• Office and sales floor of retail grocery stores
• Must be able to lift 50 lbs
• Must be able to spend 6-8 hours per day on your feet
• oping, bending, lifting, standing for long periods of time, stretching, twisting, reaching, repetitive stocking motions, repetitive food prep motions.
• Stocking of shelves and merchandising displays, sometimes from a ladder
• Handling of refrigerated product in a cold environment for extended periods of time

• At least 1 year of supervisory experience

• Experience with retail, preferably grocery
• Experience with food preparation, service, and safety

• Must be 18 years or older
• Proficiency in English

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Luke’s Local requires all new hires to be vaccinated against COVID-19 as a condition of employment. All new hires will be required to be vaccinated [1st dose] prior to their first day of scheduled work OR must request an accommodation under medical or religious exemptions.

Non Exempt-Hourly

$25-28/hour

• Medical insurance, with employer contribution of up to 100%
• Dental insurance, with 70% employer contribution
• Vision insurance, with 50% employer contribution
• Paid sick leave
• Paid vacation
  -up to 2 weeks per year
• Pre-tax 401k savings account
• Storewide employee discount of 20%
• Daily staff meal
• Pre-tax commuter benefits savings account
• Professional development and…