Store Leader - San Francisco

Store Leader
- San Francisco

San Francisco, California, United States

Roll up your sleeves and lead the way, partnering with other members of the leadership team to support timely follow-through and execution of company directives & standards. Through advanced planning, time management, team development, and delegation you'll create an inclusive environment embodying Faherty Brand values & culture. You will provide actionable feedback in the moment to maintain good vibes, inclusion, and directive compliance driving individual & team performance.

As well as ensuring a positive representation of the brand by utilizing business tools and market-specific insight to maximize results of the four key areas of the business:
People, Sales, Visual Merchandising, and Operations.

• Lead by example: use company tools and personal leadership skills to create a strong selling culture and store environment that embody our core value of Spreading Good Vibes.
• Process in-store sales, returns and exchanges.
• Drive guest capture and retention; maintain up-to-date client information, requests, and product feedback.

• Analyze key business metrics to identify performance improvement opportunities.
• Utilize business tools as well as personal insight to drive results.
• Accountable for store results.

• Plan & execute in-store events in partnership with leadership team.
• Develop and maintain presence within local community.

Oversee the Lifecycle of Product

• In-Store Fulfillment
  - Customer orders that need to be picked, packed, and shipped from a store.
• Receive Inventory
  - Receive scheduled shipment of products to a store.
• Cycle Counts
  - Perform inventory audits and discover any inventory discrepancies.
• Transfers
  - Transfer inventory from one store to another or Warehouse.
• Perform Adjustments
  - Adjust stock on hand at your store for various reasons.
• Execute regularly scheduled store Inventories.

Oversee Operational Excellence

• Cash Management
  - Track and account for cash procedures including, but not limited to: opening & closing cash registers, bank deposits, change orders…etc
• Create a disciplined culture that is focused on operational excellence.
• Ensure timely execution of company directives & initiatives.
• Utilize available resources consistently and effectively.
• Collaborate with Leadership Team for monthly supply orders.
• Enact solution-oriented change through personal observations and Leadership Team feedback.

Manage Floorsets

• Ensure updates requested by the Visual Team are made through planning and delegation with the team.
• Translate and implement company directives to create engaging floor spaces.
• Guide store team on a weekly basis to showcase merchandising updates.

Drive Visual Standards

• Maintain a neat and well-organized space to ensure seamless merchandise flow.
• Represent and reinforce the brand in a positive manner through strong visual presentation.
• Partner with the team daily to ensure the floor is fully restocked based on sell-through.
• Work in tandem with the Visual Team to maximize real estate, driving sales growth.
• Manage window and marketing updates.

Drives Vision and Purpose

• Sets clear goals and fosters a positive and rewarding store environment embodying our core value of Spreading Good Vibes.
• Champion high standards that empowers others to excel within the store & company at large.
• Recognize and highlight individual & team performance.
• Communicates effectively.
• Collaborates & builds trust.
• Understands when to take action and when to escalate.

Builds and Develops Engaging Teams

• Embodies servant leadership.
• Drive and uphold our epic people-centric selling strategies & cultures.
• Partner with store team to ensure opportunities for success are being addressed through timely touch bases.
• Create enthusiasm, passion, and a desire to excel within the store and company.
• Assess strengths & developmental opportunities of team.
• Provide timely and actionable coaching & feedback.
• Manages conflict through thoughtful communication and partnership.
• Drive sales through effective scheduling protecting peak hours while staying within allotted hours.
• Source, recruit, and onboard a community of folks with a diversity of viewpoints, experiences, and backgrounds.
• Build a strong internal bench in order to keep the store appropriately staffed.

• Available when we are open for business, including nights, weekends, and holidays.
• Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
• Comfortable climbing ladders, moving around regularly, and standing for extended periods of time.

• Multiple years leadership experience in a similar scope; hi-growth direct to consumer retail brands preferred.
• Omnichannel awareness and the ability to lead a team to provide a seamless customer experience between retail stores and ecommerce platforms.
• Proven track record leading and influencing across the four key areas of a retail business; success reflective in consistently outpacing sales and…