Assistant Store Manager- Visual Merchandising

Assistant Store Manager
- Visual Merchandising

Department: Retail
- Leadership

Employment Type: Permanent
- Full Time

Location: San Francisco

Compensation: $37.00 - $40.00 / hour

Hey, we’re Article. Since 2013, we have been redefining the furniture industry one sofa at a time. It’s not easy; it requires solving challenging, meaningful problems. This is where you come in. As an Assistant Store Manager – Visual Merchandising
, you’ll help bring the Article brand to life in our showroom by leading visual merchandising execution, creating inspiring customer environments, and ensuring every space reflects our design philosophy and brand standards.

As we prepare to open our first San Francisco retail store, we’re creating a destination where customers can experience the Article brand firsthand through thoughtful design, genuine hospitality, and meaningful connections. Every interaction will help shape how customers perceive our brand, making customer experience a critical part of our success from day one.

We’re looking for a customer-focused leader who can help bring this vision to life through hospitality, relationship building, design expertise, and coaching. You'll play a key role in establishing the customer experience standards, clienteling practices, and service culture that will define the San Francisco store experience.

Within your first few months, you'll help launch a brand-new store, build strong relationships with customers and associates, and drive consistent execution of our Customer Experience Model. In a year, you’ll be proud to say you’ve helped establish a loyal customer base, increased clienteling engagement, and created a showroom experience that customers remember, recommend, and return to.

• Store address: 2299 Alameda St, San Francisco
• Store size: 7,000 square feet
• Staff size / model: 1x Store Manager, 2x Assistant Managers, 2x Sales Floor Leads, 6x Home Experts (associates)
• Hours of operation: The store is open 7 days per week, 10 am - 7 am.
• Travel: You will be required to travel within the US and Canada and will need a valid passport.

You will be part of the store leadership team, leading visual merchandising execution and presentation excellence across the showroom.

• Champion and uphold Article's Visual Merchandising Standards throughout the showroom.
• Create inspiring and functional room layouts that showcase key collections and product stories.
• Execute seasonal merchandising directives, floor moves, and showroom updates.
• Maintain exceptional presentation standards across product displays, lighting, signage, styling, and accessory placement.
• Conduct regular showroom walkthroughs to identify opportunities and maintain visual consistency.

• Utilize visual storytelling to communicate Article's brand, design philosophy, and product features.
• Partner with Store Leadership and the Regional Visual Merchandising Manager to execute merchandising strategies and initiatives.
• Analyze customer traffic flow, product engagement, and showroom effectiveness to identify improvement opportunities.

• Coach associates on visual merchandising standards, presentation excellence, and showroom maintenance.
• Lead by example with resilience, adaptability, and above-the-line behaviour.

• 2+ years of retail leadership experience in a customer-facing environment.
• 2+ years of visual merchandising experience in retail.
• Strong understanding of visual presentation, space planning, and product storytelling.
• Experience executing merchandising standards and maintaining presentation excellence.

• Sets clear expectations for visual merchandising standards and daily execution.
• Models accountability through reliability, ownership, and attention to detail.
• Provides timely coaching and feedback to support team development.
• Uses facts, observations, and business needs to prioritize merchandising activities.
• Supports learning while maintaining accountability for presentation standards.

• Strong visual design instincts and attention to detail.
• Ability to…