Manager, Retail
Listed on 2026-10-04
-
Retail
Airport Operations & Services, Office Administrator/ Coordinator, Administrative Management
Recruitment: RTF
Published:
August 25, 2026
Accepting applications until:
September 02, 2026
Department: San Francisco International Airport
Job class: 0922-Manager I
Starting salary range: $ - $ (Range
A)
Role type: Permanent Civil Service What does this mean?
Hours: Full-time
Exam type:Position Based Test
Rule:Rule of the List
List type:Combined Promotive and Entrance
This is a Position-Based Test conducted in accordance with CSC Rule 111A.
- Application Opening: 8/25/2026
- Final date to receive applications:
Apply Immediately. Application filing will be open at least through 5:00 PM (PDT) on Wednesday, 9/2/2026 and may close any time thereafter. - Compensation:$139,334 to $177,892 Annually
Working at SFO:
San Francisco International Airport (SFO) is one of the most dynamic and consequential airports in the world, serving as the primary international gateway to Northern California and Silicon Valley. As an enterprise department of the City and County of San Francisco, SFO welcomes over 54 million guests annually and offers nonstop service to more than 140 destinations worldwide on 50+ airlines.
SFO is far more than a transportation hub. It is a recognized leader in environmental sustainability, equity, arts and culture, and forward-thinking infrastructure. With approximately 1,900 City employees and a broader community of more than 25,000 workers across airlines, concessionaires, and partners, SFO generates significant economic vitality across the Bay Area region.
Our mission is to deliver an airport experience where people and our planet come first. Our core values of Safety and Security, Teamwork, Excellence, Care, and Equity guide everything we do as we build a supportive, purpose-driven workplace where all employees can thrive.
SFO is proud to be an equal opportunity employer committed to a diverse, equitable, and inclusive workplace. We welcome candidates of all backgrounds, identities, and lived experiences. Applicants are considered regardless of race, sex, age, religion, color, national origin, ancestry, disability, genetic information, marital status, sexual orientation, gender identity or expression, military and veteran status, or other protected category under applicable law.
Under administrative direction, the Terminal Systems Assistant Manager is responsible for ensuring that Airport-owned Terminal Systems such as passenger processing system (PPS), information displays (IDS), Airport resource allocations and other shared-use equipment are operated and maintained in a safe and efficient manner through evaluations and inspections. This position will ensure compliance with Service Level Agreement by evaluating work completed by contractors and track how systems are operated and maintained as well as compliance with Airport rules and standards.
The essential functions of this position include, but are not limited to, the following:
- Ensure Airport-owned Terminal Systems equipment and technologies are operating and maintained in a safe and efficient manner through evaluation and inspections.
- Evaluate functionality of Airport systems by developing reports and tracking data for compliance with Service Level Agreements.
- Assist in the review, assignment and billing of airport common use resources as well as tracking of common use equipment and consumable stock inventories.
- Monitor the allocation of commons use resources to ensure optimal utilization as well as helpdesk tickets and response and provide follow-up actions to ensure system efficiency.
- Submit work orders to facilities department and contractors to ensure equipment and systems are maintained efficiently.
- Assist with the creation and maintenance of system rules and…
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