Senior Solutions Engineer

Job Description

Would you enjoy working on a wide range of technical challenges for our customers?

Join our North America Pre‑Sales Team! Our field hunting team is an experienced group of Internet technologists. The team works with prospects and customers who find value in web performance, media or cyber security solutions for scale, reliability, performance and security. The team focuses on maintaining highest quality customer service and applying industry best practices to cutting‑edge solutions.

In this role, you will leverage your technical expertise to find the best‑fit solutions for prospects to support the long‑term success of the customer. Collaborating with sales partners, you’ll facilitate product adoption and account growth with a winning mindset for Akamai and our customers.

As a Senior Solutions Engineer, you will be responsible for:

• Creating sales opportunities by managing the pre‑sales technical process and demonstrating Akamai's technology to customers.
• Managing the technical proposal process and ensuring all technical information and recommendations addressing customer requirements are accurate.
• Tracking account activity for business analysis and reporting, designing technical solutions to meet our customer’s needs.
• Leading sales activities such as Technical Demos and Proof of Concepts (POC's).
• Maximizing customer satisfaction based on the customer's needs and business requirements.

To be successful in this role you will:

• Have 8 years of experience and a Bachelor's degree in computer science, engineering, management information systems, or another related field.
• Have experience working in a customer‑facing or consulting role in technical presales/sales engineering/post‑sales.
• Demonstrate understanding of the internet, including but not limited to technologies like TCP/IP, DNS, HTTP(S), APIs, etc.
• Have experience or an interest in working with Dev Ops, media or internet security.
• Have excellent written, verbal and presentation skills including communicating complex technical content to a range of audiences.
• Be a team player, able to collaborate, prioritize, and solve problems in a fast‑changing environment.

Flex Base, Akamai's Global Flexible Working Program, is based on the principles that are helping us create the best workplace in the world. When our colleagues said that flexible working was important to them, we listened. We also know flexible working is important to many of the incredible people considering joining Akamai. Flex Base gives 95% of employees the choice to work from their home, their office, or both (in the country advertised).

This permanent workplace flexibility program is consistent and fair globally, to help us find incredible talent, virtually anywhere. We are happy to discuss working options for this role and encourage you to speak with your recruiter in more detail when you apply.

Learn what makes Akamai a great place to work. Connect with us on social and see what life at Akamai is like!

At Akamai, we're curious, innovative, collaborative and tenacious. We celebrate diversity of thought and we hold an unwavering belief that we can make a meaningful difference. Our teams use their global perspectives to put customers at the forefront of everything they do, so if you are people‑centric, you'll thrive here.

At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life:

• Your health
• Your finances
• Your family
• Your time at work
• Your time pursuing other endeavors

Our benefit plan options are designed to meet your individual needs and budget, both today and in the future.

Akamai powers and protects life online. Leading companies worldwide choose Akamai to build, deliver, and secure their digital experiences helping billions of people live, work, and play every day. With the world's most distributed compute platform from cloud…