Solutions Engineer

About Boon

Boon is the professional AI platform built specifically for construction. Founded in the San Francisco Bay Area in 2023 by product and engineering leaders from Samsara, Apple, Google and Door Dash. Boon is backed by leading Silicon Valley venture capitalists. Our AI agents embed directly into existing workflows, from preconstruction estimating to bid management. They automate the repetitive tasks that drain time and margins while surfacing the insights leaders need to make faster and more confident decisions.

The result is measurable impact. Teams move faster, bids are submitted sooner, win rates increase, and costs are reduced. Boon enables construction companies to build more, generate more revenue, and grow with confidence.

We are looking for a Solutions Engineer to collaborate with our construction customers. You are crucial to the success of our customers and will be instrumental in demonstrating the value of our products and driving adoption of our platform, ultimately responsible for understanding our customer’s needs and delivering an excellent experience. You will collaborate closely with the Sales, Engineering, Product, and Marketing teams.

The ideal candidate for this role will have a successful track record of managing and growing customers, delivering technical solutions, and driving customer success. You must understand the motivation, business drivers, strategic goals and desired business outcomes for your portfolio of customers.

• Partner with Account Executives to navigate complex, multi-stakeholder deal cycles with C-level executives

• Create and demo custom environments based off of customer industry and line of business

• Gather and relay customer feedback to internal stakeholders, and identify themes across customers to incorporate into product planning

• Perform customer facing activities including creating and implementing customer success plans that outline goals, potential challenges, KPIs, and timelines.

• Lead discovery, map requirements to architectures, and deliver high-impact demos, POCs, and pilots

• Excited by big goals and real impact—bringing AI to an important industry and delivering value to customers

• Naturally curious and motivated to deeply understand customer pain points.

• Resilient and growth-minded, viewing rejection as part of the learning process and path to success

• Driven to own your career, grow quickly, and thrive in a fast-moving, high-growth environment

• Customer-focused and collaborative, building trust and winning together as a team

• 2+ years of sales engineering, solution consulting, or similar role, preferably working with a technical enterprise product.

• Experience managing relationships with mid-market and/or large enterprise organizations.

• Ability to design and develop technical prototypes to validate concepts, demonstrate feasibility, and accelerate product development using state of the art AI tooling.

• Experience partnering with Account Executives to run technical deal cycles with Enterprise customers

• Experience working with customers with multiple stakeholders, and managing success programs.

At Boon, we want to attract and retain the best employees and compensate them in a way that appropriately and fairly values their individual contribution to the company. With that in mind, we carefully consider a number of factors to determine the appropriate starting pay for an employee, including their primary work location and an assessment of a candidate’s skills and experience, as well as market demands and internal parity.

This estimate can vary based on the above mentioned factors, so the actual starting annual base salary may be above or below this range. A Boon employee may be eligible for additional forms of compensation, depending on their role, including sales incentives, discretionary bonuses, and/or equity in the company.

As an equal-opportunity employer, Boon is committed to providing employment opportunities to all individuals. All applicants for positions at Boon will be treated without regard to race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, or any other basis prohibited by applicable law.