Sales, Business Development, Sales Development Rep​/SDR

About Sierra

We’re building a platform to help businesses craft better, more human customer experiences using AI. Our primary hub is San Francisco, with growing offices in Atlanta, New York, and London.

• Trust – We uphold accountability, empathy, quality, and responsiveness in everything we do.
• Customer Obsession – We deeply understand our customers’ goals and relentlessly focus on driving outcomes.
• Craftsmanship – We get the details right, from words on a page to system architecture, and continuously self‑improve.
• Intensity – We play to win, fix what’s not working, and learn openly from failures.
• Family – We balance intensity and patience, supporting each other personally and professionally.

• Design and optimize sales compensation plans for Account Executives, Sales Engineers, BDRs, and more.
• Implement, update, and administer compensation plans in the sales compensation tool.
• Maintain sales policy and align with finance, legal, operations, HR, and sales teams.
• Build reporting and analytics infrastructure to share compensation trends with leadership and flag opportunity areas.

• Some experience in sales compensation plus 2‑4 years in revenue operations, sales operations, management consulting, corporate strategy, or business operations.
• Familiarity with sales compensation tools, Salesforce, and Google Sheets.
• A detail‑oriented, methodical, process‑driven mindset focused on accuracy and efficiency.
• Demonstrated ability to manage multiple projects, prioritize effectively, and meet deadlines.
• A proactive mindset to navigate ambiguity, drive initiatives, and deliver results in a fast‑paced environment.
• Strong written and verbal communication skills, distilling complex ideas into actionable recommendations for executives.

• SQL experience.
• Experience with data visualization tools such as Tableau, Looker, or Power BI.
• Previous startup or operational experience (0‑1 years).

• Unlimited paid time off.
• Medical, dental, and vision benefits.
• Life insurance and disability benefits.
• Retirement plan with Sierra match.
• Parental leave.
• Fertility and family‑building benefits through Carrot.
• Lunch and snacks to keep you energized.
• Discretionary benefit stipend for personal priorities.
• Free α‑horn lessons.

San Francisco, CA

Mid‑Senior level

Full‑time

Human Resources

IT Services and IT Consulting

We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn’t precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.