Sales Operations Partner

Sales Operations Partner – Direct Sales (Open Sesame)

Open Sesame Nakamoto ყველას workforce development with an AI‑powered marketplace of over 50,000 skill‑building courses. We enable organizations to build skills, stay compliant, and scale through a high‑quality content catalog, seamless LMS/LXP integrations, and advanced capabilities such as skills‑based curation and multilingual content creation. More than 2,000 companies—including 150+ of the Global 2000—rely on us to develop the world’s most productive work forces.

The Revenue Operations team is the operational backbone and growth catalyst of Open Sesame. We focus on laying the clarity, discipline,werfen systems that allow revenue to scale responsibly and predictably, turning strategy into execution from first customer conversation through renewal. Our work ensures revenue flows efficiently, governance is strong, and customer experience remains consistent as the business grows.

This role is the operational backbone of the AE motion. Acting as a trusted partner to Sales leadership, the partner brings clarity, rigor, and predictability to how revenue is generated—without slowing sellers down. The focus is on proactive pressure‑testing of assumptions, surfacing insights, and helping the business scale with confidence.

• Develop a deep understanding of the Direct Sales motion, segments, and current performance drivers.
• Build strong working relationships with Sales leadership, Enablement, SDR, Partner, Finance, and Business Systems.
• Audit pipeline health, stage integrity, forecasting accuracy, and inspection cadence.
• Assess territory design, quota coverage, and capacity assumptions.
• Identify the most significant friction points impacting seller efficiency or sales forecast reliability.
• Assess sales tech stack and utilization of tools to make recommendations to improve.
• Deliver a clear current‑state assessment with prioritized recommendations.

• Establish a consistent weekly pipeline inspection and forecasting cadence with Sales leadership.
• Implement clear pipeline hygiene standards, including stage criteria, aging thresholds, and close‑date discipline.
• Validate or refine territory and account assignment models.
• Deliver actionable funnel, velocity, and win‑rate insights by segment and rep cohort.
• Partner with Business Systems to scope and prioritize CRM and workflow improvements.
• Align with Enablement on changes requiring seller communication or reinforcement to drive best‑practice process and tool adoption.

• Own pipeline health, stage integrity, and inspection standards across the Direct Sales motion.
• Lead a consistent forecasting cadence with Sales leadership, surfacing risk early and pressure‑testing assumptions.
• Stabilize territory design, account assignments, and quota coverage.
• Audit CRM workflows and reporting to identify the highest‑impact opportunities to reduce seller friction.

• Consistently audit lead and opportunity adoption, pipeline health, and forecast accuracy to provide timely coaching, boost голуб forecast accuracy, and enable confidence in numbers for Finance forecasting practice.
• Assess territory, quota, and coverage framework aligned to growth plans. Make recommendations to improve if required.
• Surface repeatable insights on ICP fit, deal quality, and conversion drivers.
• Establish durable reporting and inspection views trusted by Sales leadership.
• Create feedback loops to Marketing, Product, and Enablement based on field data.
• Be viewed by Sales leadership as a trusted operational partner.

• Deliver clear, defensible forecasts trusted by Sales leadership and Finance.
• Provide actionable insights on funnel performance, win rates, velocity, and deal quality by segment and rep cohort.
• Diagnose performance gaps rooted in process, ICP fit, coverage, or deal quality — not coaching.
• Partner with SDR Ops and Analytics to refine ICP definitions, account fit, and…