Clinical Account Consultant; CAC

Estimated starting salary range is $189,104 - $202,941/yr.

The full salary range for this position is $184,492 - $276,738/yr.

The overall salary range for this role provides for growth beyond this initial starting salary range. Base pay offered will vary depending on job-related knowledge, skills, experience, and geographic location. Estimated starting salary range is based upon market competitiveness and internal equity. Salary is just one component of Promega’s total reward package for employees. Promega is committed to providing a variety of benefits that support our employees.

The Clinical Account Consultant will develop territory, account, and opportunity plans to meet objectives and ensure customer satisfaction through the use of advanced sales ability and techniques. Drive sales of all Promega IVD and adjacent products by identifying, developing, and securing all relevant sales leads and opportunities in the assigned territory in order to meet personal and Promega sales goals. Use teamwork and leadership skills to drive higher level relationships with long-term revenue growth and customer satisfaction.

Optimally position Promega products within the customer site based on interactions and relationships with all customer stakeholders including procurement and e-procurement groups. Close large dollar value deals in clinical sales opportunities. Establish and maintain contracts with the customer sites in the territory. Maintain strong relationships at high levels within Promega R&D and Marketing in order to create value for customers.

Mentor other Client Representatives and assist with the overall development of customer facing strategies for the company.

• Communicate Promega’s long-term strategic direction to customers and demonstrate the value proposition of the product portfolio to align with customer needs.
• Call on prospective customers to create demand, communicate benefits, deliver product information, and prepare economic models/proposals and quotes within company guidelines.
• Utilize the customer relationship management system (CRM) and other sales analysis tools to generate reports, manipulate data, and analyze results. Maintain appropriate notes in the designated CRM.
• Develop and maintain an active sales funnel of opportunities across the product portfolio using CRM-related tools.
• Develop and implement regional and strategic account level sales plans involving multiple stakeholders and buyers (e.g., C-level Executives, Hospital Administrators, Lab Directors, Purchasing/Procurement groups) in the clinical and research laboratory accounts.
• Identify and maintain strategic accounts and clients to maximize effectiveness. Consistently request, receive, and leverage customer referrals.
• Collaborate with internal teams to develop opportunity-based pricing strategies at accounts (e.g., quotes, purchasing contracts, discount schedules).
• Conduct field-marketing activities such as workshops, focus groups, and beta test programs to gain customer feedback.
• Maintain familiarity with competitive products to educate customers on the benefits of Promega technology. Monitor and report important activities back to Promega.
• Discuss relevant market investment activities and business unit initiatives for strategic territory development with the Director of Sales.
• Participate in the development of both regional and national sales strategies. Coordinate with Promega R&D scientists to ensure product development aligns with industry trends.
• Demonstrates inclusion through their own words and actions and is accountable for a safe workspace. Acts with kindness, curiosity, and respect for others.
• Embrace and be open to incorporating Promega’s 6 Emotional & Social Intelligence (ESI) core principles in daily work.
• Understand and comply with ethical, legal, and regulatory requirements applicable to our business.

• BS or BA (MS, or Ph.D. preferred) degree in a business or life sciences related discipline.
• Technical competency to understand and to clearly discuss fundamental theory and principles of experimental design, techniques, and results; to stay current in technical knowledge; to…