Associate Account Manager

Associate Account Manager – San Francisco

Develop and sustain strong partnerships by providing relevant data insights and high‑quality needs‑based consulting services to hotel partners (e.g., revenue management advice, marketing opportunities on the Expedia Group marketplace).

Ensure that partner hotels’ products (content, rates, and availability) are consistently optimized on Expedia Group sites to maximize customer conversion.

• Secure additional lodging rates and availability information during high‑demand and compression periods to satisfy traveler needs.
• Secure deals and promotions to support the brands’ merchandising and marketing efforts.
• Continuously promote and develop hotel partners’ high engagement with Expedia Group’s full suite of services, including unique market insights, in‑house revenue‑management tools (Rev+), marketing and merchandising opportunities (dynamic promotions, packages, member deals, mobile offers), specialized brands, potential opportunities, and self‑service tools (Expedia Partner Central).
• Execute effectively based on KPI metrics (targets, goals, and/or strategic objectives).
• Guide and support hotel partners to deliver the best traveler experience.
• Promote self‑service.
• Conduct regular self‑learning to improve skills.
• Travel for partner visits 0–20% of the time.

• 0–2 years of experience in account management, partner/client success, consultative sales, or a related field.
• Proficiency in English language skills.
• Passion for travel.
• Ability to work independently and collaboratively with a diverse team.
• Strong appetite for innovative technology, a fast‑changing business environment, and data‑driven decision‑making.
• Prioritization and multi‑tasking skills to achieve critical targets, goals, and strategic objectives set by leadership.
• Persistence in follow‑up and the ability to present ideas and directives clearly and persuasively, both written and verbally.
• Analytical skills with market trends, partner performance, and competitor analysis to address business and partner needs.
• Consistent demonstration of the unique value proposition of partnering with Expedia Group.
• Growth mindset, consistently using feedback to improve in role.
• Relationship building, earning the confidence of others and sustaining solid partnerships through collaboration.
• Drive for results.

The total cash range (base salary + variable incentive target) for this position in San Francisco is $77,500–$108,500. Employees in this role have the potential to increase their pay up to $124,000 based on ongoing, demonstrated, and sustained performance. Incentive plan performance above target will also earn more than the incentive target compensation amount.

• Medical, dental, and vision coverage.
• Paid time off.
• Wellness and travel reimbursement.
• Travel discounts.
• International Airlines Travel Agent (IATAN) membership.
• Employee Assistance Program.

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law. This employer participates in E‑Verify.