Regional Sales Director

Pager Duty seeks a strategic and results‑driven Regional Sales Director to lead an Enterprise Sales team of Account Executives who manage complex, multi‑product sales cycles with Fortune 500 and Global 2000 companies. Reporting to the VP, Sales, you will guide AEs each managing territories with key accounts of $300,000 in spend or higher, focusing on existing account growth strategies through upsell, cross‑sell, and strategic account development.

As Regional Sales Director, you will be responsible for building a winning sales culture through recruitment, enablement, and sales execution. You will oversee revenue growth through existing account expansion while fostering customer success within the Enterprise business, typically exceeding $2B in revenue. Your team will drive Operations Cloud conversions and multi‑product adoption by applying Pager Duty's Command of Message methodology, understanding customer financial priorities and budget cycles, and crafting cost‑justified proposals that demonstrate high‑value outcomes.

• Lead a team of Enterprise Account Executives to consistently meet monthly, quarterly and annual sales targets.
• Collaborate with cross‑functional leaders to qualify and pursue existing account expansion opportunities.
• Coach AEs to orchestrate internal resources, articulate Pager Duty's unique value proposition to executive stakeholders, and deliver predictable business through forecasting and pipeline management.
• Ensure AEs execute strategic account plans to protect and grow revenue by understanding customer priorities, organizational structures, and decision authority.
• Develop comprehensive territory strategies aligned with existing account growth objectives within the Enterprise segment.
• Guide AEs in building pipeline and demand through inbound and outbound prospecting, including marketing, alliances, and other programs.
• Establish frameworks for managing key account portfolios while maintaining high engagement and satisfaction.
• Drive adoption of MEDDPICC and Command of the Message sales methodology through a consistent weekly operating cadence.
• Maintain a healthy four‑quarter‑ahead pipeline with 4X coverage and ensure opportunities progress to closure by forecasted close dates.
• Manage performance to attract and retain top sales talent.

• 8+ years of quota‑carrying field experience in enterprise software and SaaS sales, with proven success in existing account management.
• 5+ years of enterprise sales leadership experience with complex, multi‑product solutions and a record of successful performance.
• Proven ability to hire, develop, coach, and manage AEs, including strong engagement with executive-level stakeholders (VP+).
• Experience driving team adoption of formal sales methodologies.
• Track record of accurately forecasting expansion business.

• Prior experience leading teams using multiple sales methodologies (MEDDPICC, TAS, SPIN, CoM, Challenger).
• Experience developing sales strategies for Fortune 500 and Global 2000 accounts.

The base salary range for this position is USD 168,000 – 231,000. This role may also be eligible for bonus, commission, equity, and/or benefits.

Australia: Northern Territory, Queensland, South Australia, Tasmania, Western Australia
Canada: Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon
United States: Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming

• Competitive salary
• Comprehensive benefits package
• Flexible work arrangements
• Company equity
• ESPP (Employee Stock Purchase Program)
• Retirement or pension plan
• Generous paid vacation time
• Paid holidays and sick leave
• Dutonian Wellness Days & Hibernation Duty – company wide paid days off in addition to PTO
• Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non‑pregnant parent (some countries allow longer leave)
• Paid volunteer time off: 20 hours per year
• Company‑wide hack weeks
• Mental wellness programs

Pager Duty is an equal opportunity employer. Pager Duty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand Pager Duty's Privacy Policy.

Pager Duty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email  and we will work with you to meet your accessibility needs.

Pager Duty uses the E‑Verify employment verification program.