VP, CRE

Position Summary

We're committed to bringing passion and customer focus to the business. Trinity is seeking an Account Client Relationship Executive (CRE) to lead strategy, growth, and key client relationships for one or more defined account(s). In this role, the CRE drives account performance by partnering closely with business unit leaders to advance long-term strategic plans, support commercial opportunities, and coordinate cohesive execution across teams.

The CRE holds responsibility for overall account health—including revenue, margin, and client satisfaction—achieving success through strong cross‑functional partnership and effective orchestration across Trinity’s business units.

• Own the end‑to‑end account planning process, including revenue strategy, whitespace assessment, account objectives, forecasting, and risk mitigation.
• Build and maintain senior‑level client relationships, serving as the client’s primary advocate and voice within Trinity.
• Partner closely with the Account Network (aNet) Lead to align targets, margin expectations, commercial strategy, and long‑term account priorities.
• Own the full commercial performance of assigned account(s), with responsibility for both revenue growth and profitability through strategic planning, opportunity development, and disciplined margin management.
• Drive cross collaboration by engaging leaders across business units, ensuring the right mix of generalists and SMEs are leveraged appropriately to execute the account’s work streams.
• Shape the long‑term account roadmap, identifying growth opportunities and ensuring alignment with client needs and Trinity’s capabilities.
• Partner with delivery teams to ensure high quality execution, proactive issue management, and exceptional client satisfaction.
• Lead procurement‑facing discussions, including pricing, scope of negotiation, and strategic deal shaping.
• Monitor account performance, including pipeline, demand, and client health, escalating issues, and mobilizing resources when needed.

• Education:
  
  Bachelor’s degree required; advanced degree preferred.
• Work Experience:
  
  15+ years of experience in client leadership, strategic account management, consulting, or professional services, ideally within life sciences or a related domain.
• Other
  
  Skills:
  
  Proven success in growing and scaling offerings within prioritized accounts, deep knowledge of advanced consulting methodologies, tools, and technology‑enabled solutions, strong track record of business development, revenue growth and margin management experience.
• Experience leading cross‑business unit or multidisciplinary teams, including generalists, SMEs, and technical specialists.
• Proven track record influencing C‑suite executives and navigating complex client organizations.
• Exceptional analytical, communication (written and verbal), and interpersonal skills.
• Highly collaborative team player with the ability to influence across functions.
• Proficiency in Microsoft Word, PowerPoint, and Outlook.
• High attention to detail with strong organizational and time‑management skills; ability to manage multiple priorities in a fast‑paced, deadline‑driven environment.

Account Strategy & Growth:
Defines and drives the long‑term account strategy, balancing growth ambition, commercial priorities, and risk to deliver sustainable revenue and performance outcomes.

Client Relationship & Executive Engagement:
Builds and advances senior‑level client relationships, operating as the client’s primary advocate and strategic partner while influencing C‑suite stakeholders and navigating complex client organizations.

Commercial & Revenue Management:
Leads pricing, scope negotiation, and strategic deal shaping; exercises disciplined commercial judgment to grow revenue while protecting margin and long‑term account health.

Cross‑Business Unit Orchestration & Delivery Excellence:
Orchestrates multidisciplinary delivery teams across business units, ensuring the right mix of talent, aligned ways of working, proactive risk management, and consistently high‑quality client outcomes.

Account Performance Management & Operational Health:
Monitors account…