Senior Sales Engineer

The opportunity

Productboard is looking for an experienced Senior Forward Deployed Engineer (or Senior Sales Engineer) to join our Go-To-Market team. This is the evolution of our Sales Engineer function — reimagined for engineers who want to do more than demo software. As an FDE, you're embedded in the field, working alongside prospects and customers to solve real problems, then bringing those learnings back to shape the product itself.

You'll be the single most technical presence in a sales cycle and the person ultimately responsible for the customer's success — from first discovery call through to a live, value-generating deployment. You own the outcome: driving discovery, architecting solutions, running proofs-of-concept across both our core platform and Productboard Spark (our AI agent for product managers), and closing the loop between what customers need and what our Product team builds next.

This is a senior, high-visibility role at one of the most important functions 'll engage at the executive level, represent us on global stages, and be the person both customers and internal teams rely on when it matters most. If you want your work to directly influence revenue, customer success, and the future of our product, this role was built for you.

• Partner with Account Executives to drive complex, multi-stakeholder deal cycles - leading deep technical discovery, uncovering pain points, and aligning Productboard's core platform and Spark's AI-first capabilities to customer business objectives.
• Deliver high-impact presentations, demos, and solution briefings that tell Productboard's differentiated story and connect capabilities directly to the customer's strategic problems - not a feature walkthrough.
• Own all technical aspects of the sales cycle: scoping and running PoCs in live environments, wiring up integrations, responding to RFPs, validating API and architecture fit, and identifying expansion opportunities at existing accounts.

• Act as Productboard's eyes and ears in the field, synthesizing patterns across prospects and customers (recurring objections, missing capabilities, workflow gaps) into structured, actionable product intelligence.
• Serve as the primary liaison between Sales, Product, and Marketing, sharing field insights that shape the roadmap, integration strategy, and positioning, you're often the first to know when the narrative isn't landing.
• Build repeatable PoC frameworks, demo environments, and technical playbooks that scale your insights across the FDE team.

• Represent Productboard at industry events, conferences, and roadshows as a credible technical voice - speaking on stage, running booth demos, and engaging prospects in meaningful conversations about AI-first product management.
• Host and lead high-touch executive dinners, Product Leader round tables, and panels globally, building relationships with CPOs, VPs of Product, and senior practitioners. FDEs lead the room, not just attend it.
• Develop and deliver thought leadership content with Marketing - talks, live demos, and session formats that showcase the core platform and Spark in real-world contexts. Your ability to speak the language of product strategy, prioritization, and AI-driven PM workflows is what makes these engagements land.

• Strategic accounts:
  Co-build the solution with the customer to secure the technical win — designing configurations, validating integrations, and proving value in their environment. Hand off cleanly to AI Success with full context so they can drive org-wide adoption without starting from scratch.
• Scale accounts:
  Own activation end-to-end. Configure integrations (Jira, Salesforce, Zendesk, Azure Dev Ops, Slack, and more), design workspace structures aligned to the customer's product operating model, and drive them to first value without a handoff.
• Build scalable activation assets — guided setup flows, integration templates, and self-serve onboarding resources — that make scale-motion delivery repeatable.

• 6+ years in a Sales…