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Solutions Engineer Pre and Post-Sales - Mid-Market
Job in
San Francisco, San Francisco County, California, 94199, USA
Listed on 2026-07-25
Listing for:
Attio Ltd
Full Time
position Listed on 2026-07-25
Job specializations:
-
Sales
Technical Sales, SaaS Sales, Sales Engineer -
IT/Tech
Technical Sales, SaaS Sales, Sales Engineer
Job Description & How to Apply Below
About the role
Our Customer Success team is integral to how we build, grow, and deliver value. We help customers adopt Attio quickly, integrate it smoothly, and unlock lasting impact. With technical fluency and deep empathy, we guide teams through complex use cases, share insights that shape the product, and turn great onboarding into long-term success.
We’re looking for a Solutions Engineer who’s resourceful, committed, and deeply curious — and wants to help reinvent how millions of people work.
What you’ll do- Become an expert in all areas of Attio’s product and understand how it’s deployed across industries and departments
- Guide our highest‑value customers through pre‑sales, post‑sales, and ongoing customer lifecycle stages as their main technical point of contact by architecting custom solutions spanning Attio’s data model, no‑code workflow builder, API, reporting engine, and integrations with other GTM products
- Lead demos, trainings, and technical solutioning sessions with customers on Zoom and occasionally in person
- Consult on general Rev Ops and GTM‑tech best practices
- Partner with Account Executives during the sales process to close our largest new business deals
- Independently manage customer post‑sale onboarding
- Serve as the relationship owner for our top accounts
- Internally serve as a voice of and advocate for our customers across our product, engineering, and marketing teams, contributing your expertise in how our customers use Attio and how Attio fits into the broader sales‑tech ecosystem, to company strategy
- 2+ years B2B SaaS experience independently managing the technical side of customer relationships pre‑ or post‑sale
- Expertise architecting SaaS software deployments for clients across varied industries and use cases, and comfort working with APIs, no‑code development platforms, and data models across a variety of SaaS products
- Deep technical understanding of the B2B tech ecosystem, ideally in GTM tech
- Familiarity with fast‑growing startups, and adaptability to work in a hybrid role that spans sales, onboarding, and success
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