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Vice President, Sales - Hi-Tech, North America

Job in San Francisco, San Francisco County, California, 94199, USA
Listing for: Forward Air Corp.
Full Time position
Listed on 2026-08-02
Job specializations:
  • Sales
    Business Development
Salary/Wage Range or Industry Benchmark: 180000 - 290000 USD Yearly USD 180000.00 290000.00 YEAR
Job Description & How to Apply Below

Job Info

  • Job Identification 41771
  • Job Schedule Full time
  • Locations 33300 DOWE AVE, Union City, CA, 94587, US (Remote)
  • Job Category Sales / Account Management
  • Job Category Commercial
  • Job Function Sales (Commercial)
Job Description

The Vice President, Sales – Direct (Hi-Tech
) is responsible for leading business development, revenue growth, and profitability across the regional Hi-Tech vertical. They partner closely with senior leadership to execute global vertical strategies while driving regional commercial performance, market expansion, and customer retention. They own the end-to-end commercial strategy for the region, including pipeline generation, account growth, forecasting, operational alignment, and talent leadership. They serve as a trusted advisor to key Hi-Tech customers, ensuring differentiated supply chain solutions that strengthen customer partnerships and market share.

Working cross-functionally with Sales, Operations, Finance, Marketing, and Enablement teams, this leader drives sustainable growth and operational excellence across the portfolio.

Responsibilities

  • Ensure full alignment of the region with the global Hi-Tech strategy
  • Support and drive regional projects to capture additional sales and market share
  • Drive profitability and stickiness of existing accounts together with the Areas
  • Map and identify short, mid, and long-term strategic targets for the Region, and translate them into an actionable account and territory plan
  • Participate in establishing and implementing the global business plan for the vertical in close cooperation with the Global Hi-Tech leader.
  • Own the regional revenue, margin and pipeline forecast; report progress against target on a recurring cadence and course-correct early when off track
  • Track competitor activity, market shifts and technology trends in the Hi-Tech space, and adjust the regional plan accordingly
  • Develop existing and new customers within the vertical, building a qualified pipeline of new logos alongside expansion within the current base
  • Utilize industry knowledge to diagnose supply chain needs; develop and prepare strategic proposals, and participate in customer-generated RFI, RFQ and RFP processes
  • Develop, build rapport with and nurture long‑term partnerships with Global Accounts and Global Target accounts, translating global capabilities into customer value to maintain and expand account share and penetration
  • Organize and participate in regular business reviews with accounts to ensure customer satisfaction and a sustainable business relationship
  • Ensure pricing and services offered to global and sponsored accounts remain in line with best‑in‑class market offers
  • Participate in building order management for the organization from a commercial perspective, engaging both SME and CKA/SKA‑scale accounts
  • Support sales representatives on active Hi-Tech pursuits — coaching deal strategy, joining key customer calls and visits, and helping shape proposals to close
  • Manage and lead regional and area Hi-Tech heads, ensuring customer targets — existing and new — are fully covered
  • Establish guidelines and standards, and drive implementation of customer SOPs, reporting frequency and formats, and KPIs for new accounts
  • Supervise the maintenance and continuous improvement of the quality standard required for the Hi-Tech vertical; propose, justify and implement necessary investments in IT tools, hardware, software and assets
  • Partner with Finance and Operations to keep account profitability, working capital and service levels on target
  • Enhance the organization's position and personal expertise in the Hi-Tech vertical through contacts with prospects, and presence at fairs, exhibitions, workshops and seminars
  • Identify and develop talent to satisfy the continuous demand for efficiency and professionalism across the regional team
  • Act as an internal and external spokesperson for the vertical, representing the Region in cross‑functional and global forums
  • Align and collaborate closely with Sales Enablement and Marketing on sales tools, training and vertical‑specific campaigns that support the regional Hi-Tech pipeline
  • All other duties as assigned to meet evolving business needs.

Qualifications

  • Educat…
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