Client Executive - Full Time - USA

Client Executive

Ikerian AG (formerly RetinAI Medical) is a fast-growing medical device software company headquartered in Bern, Switzerland. Our mission is to enable the right decisions sooner in healthcare, through transformative AI & data management solutions for disease screening and monitoring. Join our diverse team of entrepreneurs, developers, researchers, and commercial experts who are collectively shaping the future of healthcare.

We are looking for a Client Executive to join our team, focused on the Pharma Segment. As a Client Executive you'll identify new business opportunities in order to generate revenue, improve profitability and help the business grow. Your work will involve careful strategic planning and positioning in the appropriate markets, enhancing the operation of the business and our positioning in the market.

The role, reporting to VP Business Development, will be part of a growing team.

Market Intelligence & Strategic Planning

• Build and maintain an in-depth understanding of RetinAI's evolving software and services portfolio to confidently advise and educate prospective clients.
• Actively research, map, and update intelligence on target organizations across eye-care-focused Pharma, Biotech, and CRO segments.
• Identify new market opportunities and adjacent segments, setting clear long-term business development objectives.

Pipeline & Deal Generation

• Proactively identify and engage key decision-makers within target organizations using personal networks, industry databases, and cold outreach.
• Analyze prospect workflows and clinical needs to develop and deliver highly compelling, tailored solution pitches (remotely and in-person).
• Lead the commercial proposal process, collaborating closely with internal legal and operational teams to draft and finalize client contracts.

Account Management & Internal Collaboration

• Partner with Customer Success, Research, Marketing, and Product teams to ensure seamless client onboarding and a successful project kick-off.
• Foster and deepen senior-level client relationships, ensuring high customer satisfaction to expand accounts from project-based deals to long-term enterprise partnerships.