Enterprise Account Executive

ABOUT RETELL AI

Retell AI is using first principles to reimagine the call center with cutting‑edge voice AI.

Thousands of companies now utilize Retell’s AI voice agents to handle sales, support, and logistics calls that once required large teams of human agents. Backed by Y Combinator, Alt Capital, and other leading investors, we have scaled to $80M ARR with a team of 50 people, up from $5M at the start of 2025.

Our vision for 2026 is to build a modern CX platform where entire contact centers are powered by AI. Instead of basic automation that needs constant human tuning, we’re creating intelligent AI “workers” that can act as frontline agents, QA analysts, and managers, continuously executing, monitoring, and improving customer interactions.

We’re growing quickly and looking for ambitious builders who want to tackle hard technical problems, move fast, and have real impact at one of the fastest‑growing voice AI startups.

Let’s build the future together.

• We’re a top 50 AI app in a16z list:

• #4 on Brex's Fast‑Growing Software Vendors of 2025:

• We're also one of the top ranking startups on:

• Enterprise tech 30: https://(Use the "Apply for this Job" box below)./overview

Retell AI is the voice AI platform for enterprise contact centers. We work with customers like CVS/Aetna, American Airlines, Lenovo, and Grab, and we have more customer stories than we can tell.

We are hiring an Enterprise Account Executive to build and grow our new business revenue. This is a high‑ownership craft role. You report to the CEO and work closely with the founding team.

• Own Complex Enterprise Deals: Own the full sales cycle from first conversation through signed production agreement. Lead discovery, solution positioning, business‑case development, technical validation, security and procurement, commercial negotiation, and executive alignment.

• Turn Customer Problems Into Retell Deployments: Understand the customer’s call center operations, existing technology stack, priority use cases, and success criteria. Translate these into a clear deployment roadmap and compelling vision for how Retell can transform their customer operations.

• Design Pilots That Convert: Structure tightly scoped pilots with clear stakeholders, timelines, success metrics, production requirements, and commercial next steps. Maintain urgency throughout the pilot and drive a decisive transition into production.

• Run Rigorous Deal
  
  Qualification:
  
  Use MEDDPICC to identify the economic buyer, decision process, technical and business criteria, internal champion, competition, procurement path, and quantified customer pain. Maintain accurate forecasts and proactively address deal risk.

• Build and Quantify the Business Case: Connect Retell’s technical capabilities to measurable business outcomes, including automation rate, resolution rate, cost reduction, customer experience, revenue impact, and speed to deployment.

• Navigate Complex Buying Committees: Build trusted relationships across executives, contact center leaders, IT, security, procurement, legal, product teams, and technical champions. Multithread every strategic account and create alignment across business and technical stakeholders.

• Lead Technical and Product
  
  Collaboration:
  
  Partner closely with solutions engineering, FDE, product, and engineering teams to demonstrate Retell’s platform, validate integrations, resolve technical blockers, and design solutions that can succeed in production at enterprise scale.

• Drive Production and Expansion: Stay accountable beyond the initial signature. Partner with deployment and customer success teams to ensure successful implementation, demonstrate value, and expand Retell across additional use cases, teams, business units, and geographies.

• Bring the Market Back Into Retell: Represent the customer internally by clearly communicating objections, competitive intelligence, product gaps, and emerging enterprise requirements to Retell’s product and leadership teams.

• 5+ years of enterprise sales experience at a high‑growth SaaS or AI company, with a track record of closing large, complex enterprise deals.

• Experience selling technical products to enterprises, ideally…