Senior Director, Account Executive (Global Head of Stripe Partnership

About Us

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.

The Sr. Director, Account Executive (Global Head of Stripe Partnership) team is responsible for owning and strategically growing Visa’s global partnership with Stripe. This includes helping to shape and execute on growth initiatives and projects, understanding in depth both Visa and Stripe's capabilities, needs, and goals and driving towards successful outcomes, which could come in the form of deal execution, new product or market launches, solutioning and pilots, growing existing business lines, or other strategic priorities.

The role requires an experienced payments professional with strong product solutioning strategy and business development experience, who works well cross-functionally and with clients to form relationships that positively influence execution outcomes. The successful candidate for this role will draw on experience as a consultative, collaborative, bold business and sales professional and will have demonstrated expertise in several key areas:

• Leading partnerships teams to grow and dynamically manage a large global relationship
• Driving product solutioning strategy and execution
• Identifying and executing on bold and strategic revenue-generating opportunities
• Thinking strategically
• Motivating team performance through outstanding professional, collaboration, learning and leadership skills
• Communicating and story-telling effectively

This role reports to the Vice President, Growth Products and Partnerships who leads a portfolio of major enterprise / big tech partnerships globally.

Business Leadership

• Be accountable as the leader of the global Stripe partnership
• Develop and execute a partnership strategy, objectives and plans to increase product innovation, revenue, and overall performance for the partnership
• Meet annual and quarterly performance targets for the team
• Lead the account, relationship management and sales planning, ensuring that Visa’s and client's shared business objectives are met
• Align cross-functional teams on key proposals including representation from Legal, Government Engagement, Product, Operations, Risk, and Local Market teams
• Lead the development, negotiation and signing of agreements
• Maintain high level of client satisfaction, as measured by Visa annual survey

Stakeholder Management

• Develop clear understanding of motivations and objectives of internal client stakeholders
• Align interests to assure continued and improved attainment of partnership objectives
• Negotiate and find common ground among stakeholders that lead to positive and even superior outcomes for the partnership
• Escalate concerns appropriately, represent client interests effectively

Product Solutioning and Opportunity Development

• Lead discovery, ideation, and product solutioning with partners in a thoughtful and creative manner, while collaborating with key internal stakeholders including product owners and sales specialists to prepare agendas, presentation materials, and project plans for client engagement and opportunity development
• Drive opportunities to closure with legal, finance, and product counterparts, oversee product implementation, and maintain product enhancement feedback loop

Partnership Execution

• Sharpen overall execution of the partnership and drive high client satisfaction score
• Work with cross functional teams to ensure partner implementations are on track and delivering against plan
• Take the lead in solving problems that arise during the execution of programs with partners
• Proactively identify and solve complex problems that impact the management, relationship and direction of the business

Communicat…