Design Specialist-San Francisco

About the Role

As a Design Specialist, you’ll blend your design sensibility with consultative selling skills to deliver exceptional client experiences. You’ll represent legendary designers such as Charles and Ray Eames and brands like Herman Miller and Knoll, while building lasting relationships with clients and the local design community. You’ll report directly to the General Manager and play a key role in driving the store’s success.

• Drive sales by delivering personalized design consultations and solutions that meet client needs
• Build and maintain relationships with clients, trade professionals, and the local design community
• Meet and exceed sales performance goals, consistently achieving key performance indicators (KPIs) including revenue targets, conversion rates, and client retention metrics
• Leverage design expertise to guide clients through product selection, space planning, and styling
• Manage the full client lifecycle using CRM tools and outreach strategies to exceed sales goals
• Maintain visual merchandising standards and contribute to the overall aesthetic of the store
• Stay current on product knowledge, design trends, and industry developments through training and self‑study
• Conduct in‑home consultations and attend off‑site meetings with trade clients as needed

• A design‑savvy sales professional with a passion for modern interiors
• Experience in retail sales, design consulting, or customer success (preferred)
• Background in interior design, architecture, or a related field (preferred)
• Skill in client needs assessment, problem‑solving, and relationship building
• Proficiency with Microsoft Office and design tools such as Sketch Up, AutoCAD, or similar
• Able to lift 20+ lbs and work in a fast‑paced, team‑oriented environment

• Competitive hourly base with uncapped commission on shipped items
• Performance‑based bonus plan
• Medical, dental, and vision insurance
• Paid vacation, holidays, and parental leave
• Commuter benefit up to $150 per month
• 401(k) with 4% company match
• Generous employee discounts
• Ongoing professional development opportunities

Store

Hours:

Open daily, Sunday through Saturday (weekend and holiday availability required)

Compensation range for this role is $25.00 – $26.00 per hour. Additional compensation may include a geographic premium, annual discretionary incentive, and equity awards subject to company policies.

Simply put, we hire qualified applicants representing a wide range of backgrounds and abilities. Design Within Reach is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We’re committed to equal opportunity employment, including veterans and people with disabilities.

This organization participates in E‑Verify Employment Eligibility Verification. Miller Knoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Miller Knoll Talent Acquisition at .

Miller Knoll positions are closed within 45 days and remain open for applications for at least 5 days. Prospective candidates are encouraged to submit promptly.