Senior Forward Deployed Engineer

Productboard is an AI-first company. Not as a tagline — but as a daily reality.

Everyone here, from GTM or People to Product and Engineering, and our CEO, uses AI every day to prototype, explore ideas, and ship faster. We are investing deeply to make AI part of our foundation.

What that looks like:

Access from day one. Every employee and leader gets the best tools available — Cursor, Claude Code, Codex, and more.

AI Champions across teams. Dedicated experts embedded in teams to pair, unblock, and help you move faster with AI agents.

Dedicated AI days. Every six weeks, all teams get focused time to ship real features using AI tools and push boundaries.

AI isn't something we experiment with occasionally. It's how we build.

Productboard is looking for an experienced Senior Forward Deployed Engineer (FDE) to join our Go-To-Market team. This is the evolution of our Sales Engineer function — reimagined for engineers who want to do more than demo software. As an FDE, you're embedded in the field, working alongside prospects and customers to solve real problems, then bringing those learnings back to shape the product itself.

You’ll be the single most technical presence in a sales cycle and the person ultimately responsible for the customer’s success — from first discovery call through to a live, value-generating deployment. You own the outcome: driving discovery, architecting solutions, running proofs‑of‑concept across both our core platform and Productboard Spark (our AI agent for product managers), and closing the loop between what customers need and what our Product team builds next.

This is a senior, high-visibility role at one of the most important functions ’ll engage at the executive level, represent us on global stages, and be the person both customers and internal teams rely on when it matters most. If you want your work to directly influence revenue, customer success, and the future of our product, this role was built for you.

The gap between professionals who are building with AI daily and those who are still watching is widening fast. At Productboard, you won’t just use AI tools. You will shape the architecture that makes AI agents effective, define the workflows that make them reliable, and build the evaluation systems that make them trustworthy. You will work in an environment where AI first is not a future aspiration.

It is the current standard.

These are the skills you build here: agent native design, multi-model orchestration, eval-driven development, AI-ready codebase architecture. They will define senior engineering for the next decade.

• Partner with Account Executives to drive complex, multi‑stakeholder deal cycles – leading deep technical discovery, uncovering pain points, and aligning Productboard’s core platform and Spark’s AI-first capabilities to customer business objectives.
• Deliver high‑impact presentations, demos, and solution briefings that tell Productboard’s differentiated story and connect capabilities directly to the customer’s strategic problems – not a feature walkthrough.
• Own all technical aspects of the sales cycle: scoping and running PoCs in live environments, wiring up integrations, responding to RFPs, validating API and architecture fit, and identifying expansion opportunities at existing accounts.

• Act as Productboard’s eyes and ears in the field, synthesizing patterns across prospects and customers (recurring objections, missing capabilities, workflow gaps) into structured, actionable product intelligence.
• Serve as the primary liaison between Sales, Product, and Marketing, sharing field insights that shape…