Digital Sales Representative - Activate

# Digital Sales Representative - Activate Twilio Remote Saa SHybrid

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Posted 3 days agoWork Type On-site

Vertical

SaaSSourcejobscollider## About this role

Who we areAt Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands..Hiring

and how we work

We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!

Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings..See yourself at Twilio Join the team as Twilio’s next Digital Sales Representative - 2

About the job Twilio’s Self-Service Business, serves more than 300,000 active customers and generates nearly $1B annually. This position is needed to grow and retain high-value self-service accounts by engaging customers at the right moment, guiding product adoption, preventing churn, and helping customers reach scale across Twilio Communications, Send Grid, or Segment products.#### Responsibilities#### In this role, you’ll:

Engage high-value self-service customers through programmatically assigned inbound and outbound leads. Identify growth opportunities by assessing product usage signals, customer needs, and readiness to scale. Guide customers through adoption of Twilio Communications, Send Grid, or Segment products to accelerate business outcomes.

Retain priority accounts by proactively addressing risks, removing blockers, and supporting continued product value. Collaborate with Sales, Solutions Engineering, Ma### Tools & Tech Stack Send Grid ### Selling Motion Prospecting Hybrid Mix  of inbound leads and outbound prospecting

Buyer PersonaC-Suite Selling to executive decision-makers### Requirements at a Glance Bachelor's Degree
· Required### Typical Day — Sales Rep Outreach calls
30–50/day Email sequences
20–40/day Client meetings3–5/week Estimates based on role type and selling motion — actual may vary by company.### Role Signals Green Flags✓Remote Friendly Location flexibility### SaaS — Interview Intel Typical Sales Cycle
30–90 days (SMB)
· 3–9 months (Mid-Market)
· 6–18 months (Enterprise)
Common Buyer Objections
* We're locked into a contract with [competitor]
* We built something in-house already
* We don't have budget until next quarter
* Our team won't adopt another tool Key Industry Metrics ARR / MRRNet Revenue Retention (NRR)
CAC Payback Period Logo Churn vs Revenue ChurnACV (Avg Contract Value)
Magic Number Hot Topics to Reference
* • AI-native product disruption
* • PLG vs sales-led motion debate
* • Vertical SaaS consolidation
* • Usage-based pricing models

Use these insights to speak the buyer's language in interviews.## Tagssales—Why are you interested in this role?

Template question—What motivates you in a sales environment?

Template question—How do you handle rejection?

Template question

Role Insights This digital sales representative - activate position with Twilio offers an opportunity to develop your sales career in a competitive market.

SaaS sales roles typically involve consultative selling with longer deal cycles.