Senior Customer Account Executive

the company is making safe connection effortless by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use the company each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be.

Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital.

Join our rapidly growing Sales team where you will play an important role at one of the fastest growing companies in the Developer Security space.

As a Sr. Customer Account Executive, you will be responsible for helping expand and renew current customer accounts. You will focus on finding additional use cases, educating the client base on new feature releases, and ensuring the successful adoption of the company across all of your existing customer accounts. You will partner closely with the Solutions Engineering team, as well as collaborate with the Customer Success, Support, Marketing, and Product teams.

We're an energetic company with a wide variety of backgrounds. We coach each other, share feedback, and collaborate to maximize our performance and earning potential, all the while aligning with our customers' needs.

• Become an expert in how the company helps our customers

• Build a credible pipeline every quarter by engaging with clients on upsells and renewals

• Own an upsell and renewal number across your accounts

• Help educate customers on the value of the company throughout the evaluation & adoption cycle

• Generate short-term results while maintaining annual pipeline coverage

• Provide accurate weekly forecasting & revenue delivery

• Create mutual action/success plans with prospective and existing customers where appropriate to help them evaluate and expand their usage of the the company product

• Participation in video-recorded customer meetings is a core part of this role. Recordings are used for training, collaboration, and quality improvement

• 2+ years of closing experience in an AE or an AM role

• A strong desire to join a high-growth software startup

• Has sold developer and/or technical products, especially in a product-led growth (PLG) motion

• Experience presenting to senior managers and executives

• The ability to manage many opportunities simultaneously at various stages, coupled with a strong track record of meeting and exceeding quota

• Experience using Gong, or similar, to collaborate internally and manage pipeline

• Experience partnering with a Sales Engineering team, support, and customer success team to drive positive outcomes for clients

• This role is based in San Francisco and is hybrid required (3 days/week in-office).

As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. the company's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set.

For this position, our pay ranges reflect target OTE (on target earnings), inclusive of base salary and variable compensation tied to the attainment of quarterly sales targets.

US Pay Range (OTE)

$150,000-$190,000 USD

• An inclusive, flexible environment where you can be your authentic self. We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life.

• A competitive total compensation package. This includes a base salary, an equity incentive plan and variable commission (for quota-based roles).

• Comprehensive group benefits with no waiting period. Take advantage of coverage for health, vision, dental, and more for you and your family!

• Remote first company
  -most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description.

• Employer-funded retirement contributions. the company will match your retirement contributions…