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Strategic Renewal Manager: Drive SaaS Retention

Job in San Francisco, San Francisco County, California, 94199, USA
Listing for: Gong.io
Full Time position
Listed on 2026-10-07
Job specializations:
  • Sales
    Customer Success Management, SaaS Sales, Account Manager
Salary/Wage Range or Industry Benchmark: 77000 - 110000 USD Yearly USD 77000.00 110000.00 YEAR
Job Description & How to Apply Below

Gong is seeking a Renewal Manager to own the end-to-end renewal process for SMB customers, driving renewals and expansion opportunities. You will negotiate terms, collaborate with Digital Customer Success, Sales, and Operations, and optimize renewal workflows to reduce churn.

You will manage quotes, opportunities in Salesforce, and contract execution while leveraging Gong's data insights to demonstrate value and ensure seamless customer experiences.

For the Strategic Renewal Manager:
Drive SaaS Retention position , we are reviewing applications now.

Join Gong.io and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Strategic Renewal Manager:
Drive SaaS Retention role , based in San Francisco, CA, United States.

We are looking to fill the Strategic Renewal Manager:
Drive SaaS Retention position  in San Francisco, CA, United States.

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