Security Operations Specialist - Stripe

Overview

Founded in 1973, Inter-Con Security Systems, Inc. is a leading US‑owned security company providing a full range of physical security services to government and commercial customers on four continents. Inter‑Con (ICS) offers custom client solutions tailored to quality with the flexibility to operate in highly complex environments. The firm specializes in delivering tailored services to clients whose needs exceed the sophistication and expertise of traditional guard firms.

Inter‑Con remains under family ownership and control and operates as the industry leader in customized, high‑requirement security solutions. Inter‑Con employs over 25,000 security personnel worldwide, trained and managed by a team of professionals with unsurpassed military, law enforcement, and security experience.

The Security Operations Specialist opening is a full‑time opportunity based in Redmond, WA. The Security Operations Specialist will perform the duties outlined below in a manner that supports the team mission of enabling business by protecting critical assets and managing risk with a diverse, innovative, partner‑oriented team.

• With guidance from the Global Account Director and Operations Manager, take responsibility for assigned program tasks.
• Work to support supervisor and client to ensure mission success.
• Ensure efforts align with client core values and strategic objectives.
• Act as Senior Security Operations Specialist when required.
• Primarily support the Executive Protection Team by managing daily tasks in the “Command Center.”
• Oversee executive protection operations through monitoring and escalation of events involving designated executives, corporate assets, and interests on a local, domestic, and international basis.
• Be responsible for communication, resource management, maintaining technologies, and monitoring daily operations for multiple concurrent events.
• Observe, report, and intervene as appropriate using a wide range of tools and technologies.
• Operate Security “Command Center.”
• Monitor CCTV (Genetec).
• Manage phone/radio communications.
• Oversee alarm monitoring (Lenel).
• Dispatch and direct agents during emergency situations.
• Verbal and digital communication with executives and assistants.
• Coordinate with local police, EMS, fire, and EP units.
• Manage improvement and sustainment of “Command Center” infrastructure.
• Track multiple agents and executives globally, assisting with issues that may arise.
• Monitor environmental factors that influence safety of personnel and/or business continuity.
• Utilize analytical tools to consolidate and analyze information and produce report outs to provide insight to field agents.
• Manage risk situations, directing others and interfacing with potentially hostile and/or disturbed individuals.
• Coordinate with other providers, vendors, and personnel to support global EP operations.
• Provide first‑responder emergency assistance to designated executives.
• Observe, report, and intervene as appropriate regarding any situation that may compromise the safety and security of client people, assets, and/or reputation.
• Participate in emergency response actions to facilitate protection of client people, assets, and reputation.
• Manage assigned programs and projects.
• Be involved in routine problem solving and tasking.
• Participate in training activities as required.
• Participate in team meetings as required.
• Adhere to client policies and procedures.
• Effectively work and communicate with others.
• Maintain a valid driver’s license, reliable transportation, good credit standing, and a valid first aid/CPR/AED certificate.
• Safeguard and maintain highly sensitive and confidential information.
• Maintain a level of physical fitness that supports work.

• Research, plan, and document routes of travel.
• Record keeping of events – after‑action reports, recording task completions, receipt reconciliation.
• Coordinating notifications to client representatives.
• Document intelligence reports.

• Minimum 2 years experience in a security/protection related capacity in a corporate/private/government setting.
• Bachelor’s degree or 4+ years of relevant professional experience.
• Team…