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Job Summary

Our Security Guard, also known as our Health Safety Ambassador (HSA) at UCSF Health, plays a vital role in ensuring a safe, welcoming, and secure environment across all UCSF Medical Center facilities. As a frontline representative of the Security Services team, the HSA supports the protection of patients, staff, visitors, and physical assets through proactive patrol, access control, safety surveillance, and timely response to incidents.

This position includes specific POST responsibilities, customer-focused engagement, and participation in events or special assignments that require professional security presence and public interaction. The role is also responsible for physically intervening in escalated situations and applying approved physical restraint techniques in accordance with hospital and UCPD policies and safety protocols.

The final salary and offer components are subject to additional approvals based on UC policy. Your placement within the salary range is dependent on a number of factors, including your work experience and internal equity within this position classification  positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.

The hourly range for this position is $31.52 to $41.92, with the entry point for new hires set at $31.52. To learn more about the benefits of working at UCSF, including total compensation, please visit: (Use the "Apply for this Job" box below)..html

The University of California, San Francisco (UCSF) Police Department provides contemporary police services including criminal investigation, community policing, crime prevention and suppression, emergency management, and site security services to a daily population of over 60,000 people at University and contract locations. Founded in 1864, UCSF includes the 107-acre Parnassus campus that is home to graduate professionals in dentistry, medicine, nursing and pharmacy;

a graduate division for pre- and postdoctoral scientists; UCSF Medical Center; UCSF Children’s Hospital; and Langley Porter Psychiatric Institute. UCSF is considered one of the nation’s premier health sciences teaching, training, and research centers. UCSF is the only UC campus dedicated exclusively to the health sciences. Additionally, the department has expanded police and security services to the Mission Bay Campus, Benioff Oakland Children’s Hospital, Saint Francis Hospital, and St.

Mary's Hospital.

The department has achieved accreditation from the Commission on Accreditation for Law Enforcement Agencies (CALEA) and the International Association of Campus Law Enforcement Administrators (IACLEA). The UCSF Police Department is committed to delivering outstanding community policing service and enjoys excellent customer service ratings.

• High school diploma or GED.
• One or more years of experience in one or more of these areas: customer service, security, public safety or law enforcement.
• Knowledge of standard security protocols and emergency response procedures.
• Strong written and verbal communication skills.
• Ability to engage respectfully with diverse populations, including those with physical or mental health needs.
• Basic computer skills for incident reporting to include utilizing email and access control systems.
• Prevention/De-escalation training to be completed within six months of hire.
• Ability to work various shifts and days of the week onsite in San Francisco.

• Associate’s degree in criminal justice or related field.
• Two or more years of experience in a healthcare or institutional security environment.
• CPR/First Aid Certification.

• Valid California Guard Card issued by the Bureau of Security and Investigative Services (BSIS)
• Valid California Driver’s License (CDL).

At UCSF Health, our mission of innovative patient care, advanced technology and pioneering research is redefining what’s possible for the patients we serve – a promise we share with the professionals who make up our team.

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