Residential Security Agent, Part Time

Position Overview

Armed Residential Security Agent (RSA) – Part‑time, 8‑hour night shift (11:00 pm to 8:00 am) at the client’s headquarters in San Francisco, CA.

Requirements: Must possess a valid California concealed‑carry permit (CCW) and be legally authorized to carry a firearm in California.

The Residential Security Agent will serve a critical security role while maintaining a customer‑service‑focused approach. The RSA will be a member of the client’s residential physical security team, providing onsite security services, monitoring access control systems, supporting incident management, and coordinating emergency response.

• Support threat management and emergency response, and be the first point of contact for client security needs.
• Monitor and manage the camera system, access control technology, and other security tools.
• Monitor critical facility functions as assigned by the client.
• Advise and take action regarding unknown visitors, phone calls, and other contacts.
• Maintain excellent rapport and open lines of communication regarding client needs, requests for support, service issues, and deliverables.
• Provide a high standard of customer service delivery for clients, guests, and staff.
• Ensure client deliverables are met across the full suite of security services.
• Proactively communicate with clients regarding risks to personnel, property, or privacy.
• Ensure completion of any client‑required plans, surveys, or reports.
• Assist with customer service issues to ensure a consistently high level of service.
• Communicate with co‑workers, management, clients, and others in a courteous and professional manner.
• Conform to and abide by all regulations, policies, work procedures, and instructions.

• Valid driver’s license.
• All required licenses and certification for an armed position, including:
  • Valid California BSIS Guard Card
  • Valid California BSIS Firearms Permit in good standing
  • Legally authorized to possess and carry a firearm under California and federal law
  • Maintain all required BSIS firearms qualifications and renewals
• Successful track record operating within a high‑touch, customer service environment.
• Appropriate professional bearing and customer service skills.
• Ability to adapt well to fast‑paced environments with changing circumstances, direction, and strategy.
• High ethical standards with proven ability to handle highly confidential and sensitive information, excellent judgment, discretion, and diplomacy.
• Excellent written and verbal communication skills.
• Skilled in synthesizing facts, concepts, and principles.
• Emotional intelligence and a customer‑focused approach.
• Physically capable of:
  • Patrol a residence on foot.
  • Assist the client if injured or in need of evacuation.

• Operational experience with residential security teams, executive protection details, and/or high‑profile corporate security teams.
• Executive Protection and/or tactical training (Military/Law Enforcement).
• Advanced medical training.

• 401(k)
• Paid Sick Leave accrual.

San Francisco, California – $50 — $50 USD

Concentric and SPS Global are committed to an inclusive, equitable workplace. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.