Corporate Security Agent; Incident Commander

Company Overview

Surefox North America Inc is a veteran owned company that prides itself on creating a diverse and unique culture of trained and talented individuals.

We are seeking an experienced Incident Commander with high integrity and professionalism to collaborate with Site Supervisors and Area Managers within a security operations setting, providing emergency response and acting as a liaison between Surefox and its clients.

• Respond to emergency events, medical and non‑medical issues, staffing deficiencies, and client requests in a timely manner.
• Monitor camera feeds, Video Management Systems (VMS), and Access Control Systems (ACS) to identify and neutralize threats before they escalated.
• Conduct ongoing site risk assessments and provide actionable intelligence to leadership for high‑level decision making.
• Maintain “eyes on the ground” for incident verification, implementing specialized physical protocols such as two‑swipe entry and strictly controlled access points.
• Act as the primary dispatcher and communication hub between the GSOC and physical response teams during critical incidents.
• Deliver advanced detection capabilities by merging digital alarm monitoring with physical security patrols (foot and vehicle).
• Oversee badge printing, credentialing, and technical security integrators to ensure the integrity of client perimeters.
• Conduct incident reports on accidents, suspicious activities, and system vulnerabilities, maintaining a high level of situational awareness.
• Provide low‑profile physical security for assigned clients, promoting safety and discretion while conducting vulnerability assessments.
• Maintain a high level of physical fitness, a professional personal appearance, and a thorough understanding of today’s security technology across all platforms.

• Eligible for employment in the United States.
• Minimum age 18 per state licensing guidelines.
• Pass an extensive background check and drug screening.
• Live within driving distance of the job location.
• At least 3+ years of physical security experience.
• Current BSIS guard card or eligible to qualify for a guard card.
• High school degree or equivalent.
• Demonstrated competence in reacting to and handling emergencies.
• Strong verbal and written communication skills and the ability to interact with people at all levels.
• Good judgment and ability to make timely and sound decisions.
• Ability to understand and follow written and verbal instructions.
• Ability to work independently and as part of a team.
• Ability to work nights, weekends, and holidays as required.
• Pass the Surefox Physical Agility Test (SPAT) before the scheduled start date (reasonable accommodations may be provided).
• Proficiency in CPR/First Aid/AED for all ages.

• Current CCW or firearms permits for potential transition to armed agent status.
• Bachelor’s Degree in Criminal Justice, Intelligence Studies, or a related field.
• Prior Military or Law Enforcement (ODO) experience.
• Technical certifications such as TECC/TCCC, NREMT licensure, or advanced tactical medical integration.
• Experience with Executive Protection, anti‑terrorism protocols, or high‑threat driving.
• Experience with overseas protection assignments and international travel logistics.

• Base hourly rate: $35.00-$40.00.
• Work schedule:
  
  Day / Swing / Grave shifts available.